Estate Agency Coordinator & Viewings Specialist

Nexus ERP Limited; Leicester; On-site; GBP 19,000 - 27,000; Full time

Job summary

Nexus ERP Limited is seeking an Estate Agency Coordinator Administrator in Leicester to act as the central contact for buyers and tenants, coordinating registrations, viewings and valuation appointments. The role emphasises accurate data handling, strong communication and excellent customer service.

You will support the Sales and Lettings teams, maintain CRM records and ensure timely follow-up on enquiries, with a Monday to Friday pattern and occasional Saturday hours as required by the team.

Qualifications

• Experience in estate agency, lettings or customer service roles is desirable.
• Excellent telephone manner and communication skills.
• Strong organisational and time-management abilities.
• Accurate data entry and CRM experience preferred.

Responsibilities

• Answer inbound calls and manage enquiries from sales and lettings applicants.
• Register buyers and tenants on the CRM system and record their requirements.
• Schedule viewings and coordinate valuation appointments as needed.
• Support Sales and Lettings teams with enquiries and follow-ups.

Skills

Telephone manners

Communication skills

Organisational skills

Time management

Data entry

Customer service

Tools

CRM systems

Microsoft Office

Job description

Nexus ERP Limited is seeking an Estate Agency Coordinator Administrator in Leicester to act as the central contact for buyers and tenants, coordinating registrations, viewings and valuation appointments. The role emphasises accurate data handling, strong communication and excellent customer service.

You will support the Sales and Lettings teams, maintain CRM records and ensure timely follow-up on enquiries, with a Monday to Friday pattern and occasional Saturday hours as required by the team.