Estate Admin & Customer Service Coordinator

Block Recruit; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an Estate Assistant to join their team in Hounslow, focusing on delivering exceptional customer service to residents and managing various administrative tasks. You'll liaise with clients and ensure efficient communication while maintaining records in company systems. Ideal candidates should have prior administration experience, strong communication skills, and the ability to work well under pressure in a fast-paced environment. This is an excellent opportunity to grow in the property sector.

Qualifications

• Previous administration experience is essential.
• Property sector experience is required.
• A high level of accuracy and attention to detail when inputting data.

Responsibilities

• Deliver excellent customer service forming relationships with clients.
• Support the Estate Manager and staff with operational tasks.
• Handle inquiries from leaseholders and contractors via phone/email.
• Maintain accurate records and update property management systems.
• Act as the first point of contact for all maintenance issues.

Skills

Administration experience

Communication skills

Problem solving

IT literacy in Microsoft Office

Good organisation skills

Ability to work under pressure

Teamwork

Tools

QUBE

Job description

A leading recruitment agency is seeking an Estate Assistant to join their team in Hounslow, focusing on delivering exceptional customer service to residents and managing various administrative tasks. You'll liaise with clients and ensure efficient communication while maintaining records in company systems. Ideal candidates should have prior administration experience, strong communication skills, and the ability to work well under pressure in a fast-paced environment. This is an excellent opportunity to grow in the property sector.