Escalator Service Engineer

Schindler Group; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company van with fuel card

25 days’ holiday + bank holidays

Annual volunteering day

Pension scheme with 6% contribution

Private medical cover

Employee Assistance Programme

Eye tests and eyewear discounts

Tech and Cycle to Work schemes

Job summary

Schindler Group in London is seeking an Escalator Service Engineer to maintain safe, reliable escalator operations across sites in London and the South region. You will perform planned maintenance, fault-finding and repairs, across high-profile client sites, with potential lift experience beneficial.

The role requires strong electrical/mechanical skills, a full UK driving licence and a focus on safety, quality and customer service. On-site position with competitive package and benefits.

Qualifications

• NVQ Level 3 in Escalator Engineering or NVQ Level 3 in Lift Engineering or equivalent industry-recognised training and experience
• Experience on escalators and lifts, with fault-finding and repair capabilities
• Strong emphasis on safety standards, risk assessments and compliant working methods

Responsibilities

• Maintain and service escalator systems across London and the South region
• Carry out planned preventative maintenance, fault-finding, breakdown response and repairs
• Complete service documentation, maintenance records and site reports accurately

Skills

Escalator servicing

Maintenance

Fault-finding

Electrical skills

Mechanical skills

Diagnostics

Technical documentation

Safety standards

PPM experience

Communication

Teamwork

UK driving licence

Multi-brand equipment

Lift equipment experience

Standby coverage

Education

NVQ Level 3 in Escalator Engineering

NVQ Level 3 in Lift Engineering

Equivalent industry training

Job description

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Location: Central London,England,United Kingdom
Job ID:91540

At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation hubs around the world. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities and helps make places more accessible, inclusive, and sustainable for all.

We combine innovation, safety, and high ethical standards, fostering a culture of respect for one another and for the world around us. By joining us, you become part of a global success story while contributing to local communities and shaping the future of urban mobility. Together, we continue a proud legacy of excellence and innovation that began in 1874.

Join us as a

Escalator Service Engineer

As an Escalator Service Engineer, you'll play a key role in maintaining the safe and reliable operation of our escalator portfolio across London and the South region. Working across a range of high-profile customer sites, you'll carry out planned preventative maintenance, fault-finding, breakdown response and repair activities, helping to maximise equipment reliability and minimise downtime.

This role is critical to strengthening our escalator service capability, supporting contractual commitments and ensuring we continue to deliver exceptional service performance to our customers. Whilst escalator experience is essential, we'd be particularly interested in hearing from engineers who also have experience across lift equipment, enabling support across a broader equipment portfolio.

Your main responsibilities

In this role, you'll be responsible for:

Who you are

• Proven experience in escalator servicing, maintenance and fault-finding
• NVQ Level 3 in Escalator Engineering, NVQ Level 3 in Lift Engineering, or equivalent industry-recognised training and experience
• Strong electrical and mechanical fault-finding skills
• Strong diagnostic capability, with the ability to identify faults and implement effective repairs
• Ability to interpret and work from technical documentation, drawings and schematic diagrams
• Solid understanding of industry safety standards, risk assessments, safe systems of work and compliance requirements
• Experience carrying out planned preventative maintenance, breakdown attendance and repair activities
• Ability to complete service documentation, maintenance records, risk assessments and site reports accurately
• Strong commitment to safety, quality and customer service
• Good communication skills with customers, colleagues and inspectors
• Ability to work independently and collaboratively as part of a team
• A full driving licence valid for use in the UK
• Experience servicing and maintaining both escalator and lift equipment
• Experience working across multi-brand equipment
• Experience within transport, infrastructure or other high-footfall environments
• Manufacturer product training across escalator systems, with lift product experience advantageous
• Experience supporting critical customer sites and standby cover arrangements

What’s in it for you?

When you join Schindler, you'll be rewarded with a competitive package designed to support your wellbeing, career development and work-life balance, including:

• Company Van, with a fuel card
• 25 days’ holiday plus bank holidays, and an annual paid volunteering day
• Pension scheme with 6% company contribution
• Enhanced family leave
• Private medical cover with a trusted provider, plus 24/7 virtual GP access
• Employee Assistance Programme offering confidential support
• Free eye tests and eyewear discounts
• Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discount

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.