Lift & Escalator Service Engineer

Schindler Ltd (UK); Greater London; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Company van with fuel card

Pension scheme with company contrib.

Life assurance

Private medical cover

Job summary

Schindler Ltd (UK) is seeking a Lift & Escalator Service Engineer to maintain a mixed portfolio of lift and escalator equipment across London and the South region. The role blends electrical and mechanical fault-finding, planned preventative maintenance, and rapid breakdown response to keep critical vertical transport systems running safely.

You’ll diagnose faults from technical documentation, carry out inspections, and complete service reports while upholding our safety, quality and

Qualifications

• Experience servicing, maintaining and fault-finding on lift and escalator equipment.
• NVQ Level 3 in Lift or Escalator Engineering or equivalent.
• Strong electrical and mechanical fault-finding across both product lines.

Responsibilities

• Carrying out planned preventative maintenance across a mixed portfolio of lift and escalator equipment.
• Performing routine servicing, adjustments, minor repairs and component replacements.
• Responding to breakdowns, diagnosing faults and restoring equipment to service.
• Conducting safety and performance checks on electrical and mechanical systems.
• Completing advanced fault-finding using technical documentation and testing equipment.
• Carrying out inspections and adjustments to improve reliability and customer satisfaction.
• Supporting standby cover and critical sites.
• Identifying recurring faults and implementing corrective actions.
• Reinstating equipment safely after maintenance and repairs.
• Completing service reports, risk assessments and site documentation.
• Building relationships with customers, inspectors and colleagues.
• Ensuring work complies with health, safety, quality and environmental procedures.

Skills

Electrical fault-finding

Mechanical fault-finding

Lift & escalator experience

PPM and breakdown response

Technical diagnostics

Schematic interpretation

Communication with customers

Driving licence (UK)

Education

NVQ Level 3 in Lift Engineering

NVQ Level 3 in Escalator Engineering

Tools

Electrical testing tools

Schematic drawings

Approved testing equipment

Job description

Location: Central London, England, United Kingdom
Job ID: 91544

We Elevate You

At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation hubs around the world. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities and helps make places more accessible, inclusive, and sustainable for all.

We combine innovation, safety, and high ethical standards, fostering a culture of respect for one another and for the world around us. By joining us, you become part of a global success story while contributing to local communities and shaping the future of urban mobility. Together, we continue a proud legacy of excellence and innovation that began in 1874.

Join us as a Lift & Escalator Service Engineer

As a Lift & Escalator Service Engineer, you'll play a key role in maintaining a mixed portfolio of lift and escalator equipment across London and the South region. This is a genuinely dual-skilled role, requiring strong technical expertise across both product lines to support planned preventative maintenance, fault-finding, repairs and breakdown response activities.

Working across a diverse customer portfolio, you'll help maximise equipment reliability, improve performance and ensure the safe operation of critical vertical transportation systems. This role is ideally suited to an engineer who is comfortable working across both lifts and escalators and enjoys the variety and technical challenge that comes with a multi-product environment.

Your Main Responsibilities

• Carrying out planned preventative maintenance across a mixed portfolio of lift and escalator equipment in line with contractual requirements and safety standards
• Performing routine servicing, adjustments, minor repairs and component replacements on lift and escalator equipment
• Responding to breakdowns, diagnosing faults and restoring equipment to service efficiently, minimising downtime and disruption
• Conducting operational, safety and performance checks across electrical and mechanical systems
• Completing advanced fault-finding and diagnostic activities using technical documentation, schematic drawings and approved testing equipment
• Carrying out inspections, testing and adjustments to improve equipment reliability, performance and customer satisfaction
• Supporting standby cover requirements and critical customer sites where service responsiveness is essential
• Identifying recurring technical faults and implementing corrective actions to reduce downtime and callbacks
• Reinstating equipment safely following maintenance and repair activities
• Accurately completing service reports, maintenance records, risk assessments and associated documentation
• Building effective working relationships with customers, site representatives, inspectors and colleagues
• Ensuring all work is completed in accordance with company health, safety, quality and environmental procedures

Essential Who you are

• Proven experience servicing, maintaining and fault-finding on both lift and escalator equipment
• NVQ Level 3 in Lift Engineering, NVQ Level 3 in Escalator Engineering, or equivalent industry-recognised training and experience
• Strong electrical and mechanical fault-finding capability across both product lines
• Experience working on a broad range of lift products, including traction and machine room-less (MRL) systems, controllers, operating panels and associated door equipment
• Experience maintaining and fault-finding on escalator systems and associated equipment
• Strong diagnostic capability, with the ability to identify faults, carry out effective repairs and determine when specialist support is required
• Ability to interpret and work from technical documentation, drawings and schematic diagrams
• Solid understanding of industry safety standards, risk assessments, safe systems of work and compliance requirements
• Experience carrying out planned preventative maintenance, breakdown attendance and repair activities
• Ability to accurately complete service documentation, maintenance records, risk assessments and site reports
• Strong commitment to safety, quality and customer service
• Good communication skills with customers, colleagues and inspectors
• Ability to work independently and collaboratively as part of a team
• A full driving licence valid for use in the UK

Desirable

• Experience working across multi-brand lift and escalator equipment
• Experience within transport, infrastructure or other high-footfall environments
• Manufacturer product training across lift and escalator systems
• Experience supporting critical customer sites and standby cover arrangements
• Additional technical qualifications relevant to lift or escalator engineering

What’s in it for you?

• Competitive salary
• Company Van, with a fuel card
• 25 days’ holiday plus bank holidays, and an annual paid volunteering day
• Pension scheme with 6% company contribution
• Comprehensive life assurance
• Enhanced family leave
• Private medical cover with a trusted provider, plus 24/7 virtual GP access
• Employee Assistance Programme offering confidential support
• Free eye tests and eyewear discounts
• Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discount

We Elevate Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.