Escalator Service Engineer

Schindler Group; England; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Company Van with fuel card

25 days holiday plus bank holidays and

annual volunteering day

Pension scheme with 6% company contri

Comprehensive life assurance

Enhanced family leave

Private medical cover with 24/7 GP

Employee Assistance Programme

Free eye tests and eyewear discounts

Tech and Cycle to Work schemes

Job summary

Schindler Group is seeking an experienced escalator maintenance engineer in the United Kingdom. The role focuses on planned preventative maintenance across a portfolio of escalator equipment, fault-finding and restoring service with minimal disruption.

You will perform routine servicing, diagnostics, and safety checks, while maintaining detailed service records and ensuring adherence to safety and quality standards. A full UK driving licence is required and a company van is typically provided.

Qualifications

• Proven experience in escalator servicing, maintenance and fault-finding.
• NVQ Level 3 in Escalator Engineering or Lift Engineering or equivalent.
• Strong electrical and mechanical fault-finding skills.
• Ability to interpret technical documentation, drawings and schematic diagrams.
• Solid understanding of safety standards, risk assessments and safe systems of work.
• Experience carrying out planned preventative maintenance, breakdown attendance and repair activities.
• Ability to complete service documentation and site reports accurately.
• Commitment to safety, quality and customer service.
• Full UK driving licence.

Responsibilities

• Carry out planned preventative maintenance across escalator equipment per contracts and maintenance schedules.
• Perform routine servicing, adjustments, minor repairs and component replacements to maximise equipment performance and reliability.
• Respond to breakdowns, diagnose faults and restore equipment to service efficiently, minimising disruption for customers and end users.
• Conduct operational, safety and performance checks on motors, drives, braking systems, safety devices and power supplies.
• Complete fault-finding and diagnostic activities using technical documentation and testing equipment.
• Carry out routine inspections, testing and adjustments according to procedures and standards.
• Support planned standby cover and two-person working where required.
• Identify recurring faults and implement corrective actions to reduce downtime and callbacks.
• Reinstate equipment safely following maintenance and repair activities.
• Accurately complete service reports and maintenance records.

Skills

Escalator fault-finding

Electrical fault-finding

Mechanical fault-finding

Diagnostic testing

Interpret technical drawings

Safety standards compliance

Maintenance planning

Documentation and reporting

Customer service

Driving licence (UK)

Education

NVQ Level 3 in Escalator Engineering

NVQ Level 3 in Lift Engineering

Equivalent industry training

Job description

Your main responsibilities

In this role, you'll be responsible for:

• Carrying out planned preventative maintenance across a portfolio of escalator equipment in line with contractual requirements, maintenance schedules and safety standards
• Performing routine servicing, adjustments, minor repairs and component replacements to maximise equipment performance and reliability
• Responding to breakdowns, diagnosing faults and restoring equipment to service efficiently, minimising disruption for customers and end users
• Conducting operational, safety and performance checks, including motors, drives, braking systems, safety devices and power supplies
• Completing fault-finding and diagnostic activities using technical documentation, schematic drawings and appropriate testing equipment
• Carrying out routine inspections, testing and adjustments in accordance with approved maintenance procedures and industry standards
• Supporting planned standby cover and two-person working activities where required to safely undertake maintenance and repair work on key customer sites
• Identifying recurring faults, equipment issues and reliability concerns, implementing corrective actions to reduce downtime and callbacks
• Reinstating equipment safely following maintenance and repair activities
• Accurately completing service reports, maintenance records and associated documentation using company systems
• Building strong working relationships with customers, site representatives, inspectors and colleagues
• Ensuring all work is completed in accordance with company health, safety, quality and environmental procedures

Who you are

Essential

• Proven experience in escalator servicing, maintenance and fault-finding
• NVQ Level 3 in Escalator Engineering, NVQ Level 3 in Lift Engineering, or equivalent industry-recognised training and experience
• Strong electrical and mechanical fault-finding skills
• Strong diagnostic capability, with the ability to identify faults and implement effective repairs
• Ability to interpret and work from technical documentation, drawings and schematic diagrams
• Solid understanding of industry safety standards, risk assessments, safe systems of work and compliance requirements
• Experience carrying out planned preventative maintenance, breakdown attendance and repair activities
• Ability to complete service documentation, maintenance records, risk assessments and site reports accurately
• Strong commitment to safety, quality and customer service
• Good communication skills with customers, colleagues and inspectors
• Ability to work independently and collaboratively as part of a team
• A full driving licence valid for use in the UK

Desirable

• Experience servicing and maintaining both escalator and lift equipment
• Experience working across multi-brand equipment
• Experience within transport, infrastructure or other high-footfall environments
• Manufacturer product training across escalator systems, with lift product experience advantageous
• Experience supporting critical customer sites and standby cover arrangements

What’s in it for you?

• Competitive salary
• Company Van, with a fuel card
• 25 days’ holiday plus bank holidays, and an annual paid volunteering day
• Pension scheme with 6% company contribution
• Comprehensive life assurance
• Enhanced family leave
• Private medical cover with a trusted provider, plus 24/7 virtual GP access
• Employee Assistance Programme offering confidential support
• Free eye tests and eyewear discounts
• Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discount

We Elevate Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
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