ERP & Supply Transformation Lead

Sodexo Ltd; Stevenage; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Job summary

Sodexo Ltd is seeking a Supply Transformation & ERP Manager to lead the design and deployment of future-state processes, operating models, and ERP initiatives across the supply chain.

You will work with UK&I and global stakeholders to drive change from design through to go-live, embedding sustainable processes and ensuring adoption while coordinating data design, transition plans and governance across countries.

Qualifications

• Significant experience leading process design and transformation in a complex organisation.
• Strong governance and RACI experience for service transitions.
• Experience with data design, cleansing and migration in a transformation program.
• Proven ability to plan and deliver business readiness and training in large-scale change.
• Experience in procurement, Supply Management, Source-to-Pay or Procure-to-Pay processes is preferred.
• Knowledge of SAP ECC/S/4HANA or platforms like Ivalua, Ariba or Coupa desirable.
• Excellent workshop facilitation and stakeholder-management skills.
• Strong analytical and documentation skills with attention to risk and governance.

Responsibilities

• Own and coordinate the future-state design for in-scope Supply Management transformation activity, covering process, data, roles, responsibilities, controls, approvals, service interfaces and ways of working.
• Lead current-state discovery, fit-gap assessment and detailed design workshops with UK&I, country, regional, global, ERP, Ivalua, GBS and functional stakeholders.
• Lead the design and deployment of future-state processes and ways of working, translating transformation requirements into practical process maps, RACI models, activity splits, SOPs, work instructions, templates, controls, governance routines and service measures.
• Own the deployment approach for new processes and ways of working, ensuring business teams understand what is changing, how work will be performed, who is accountable, and how adoption will be embedded and measured.
• Define and manage data design and transition requirements, including ownership, definitions, quality rules, cleansing, migration, validation, controls and ongoing stewardship.
• Build and maintain detailed design and transition plans aligned to programme milestones, including mobilisation, resource readiness, change impact, training, knowledge transfer, testing, cutover, dual running, hypercare and handover to RUN.
• Coordinate SMEs and functional owners to validate proposed designs, resolve gaps, manage dependencies and ensure approved solutions are operationally viable and adoption-ready.
• Work with receiving teams, including GBS where applicable, to confirm capability, capacity, access, tooling and knowledge requirements before service commencement.
• Prepare design packs, decision papers, readiness evidence and transition reporting for programme governance, stage gates and senior stakeholder forums.
• Identify transition risks early, including ownership gaps, data-quality issues, control weaknesses, resource constraints and adoption risks, and drive practical mitigation plans.
• Monitor early-life performance after go-live, support issue resolution and ensure residual actions are transferred into accountable business-as-usual governance.
• Embed continuous improvement and reusable design-and-transition standards across the Supply Management transformation portfolio.

Job description

Sodexo Ltd is seeking a Supply Transformation & ERP Manager to lead the design and deployment of future-state processes, operating models, and ERP initiatives across the supply chain.

You will work with UK&I and global stakeholders to drive change from design through to go-live, embedding sustainable processes and ensuring adoption while coordinating data design, transition plans and governance across countries.