ERP Change Manager

JR United Kingdom; Derby; On-site; GBP 50,000 - 80,000; Full time

Job summary

Une entreprise cherche un Change Manager chevronné pour gérer le déploiement d'un ERP à travers plusieurs unités business en Europe. En utilisant des principes de gestion du changement, vous serez responsable de l'adoption et de la transition vers de nouvelles pratiques de travail, collaborant avec divers équipes pour assurer une mise en œuvre réussie.

Qualifications

• Expérience avérée dans la gestion du changement pour des programmes ERP, idéalement avec Microsoft D365 F&O.
• Compréhension des principes ADKAR et autres cadres de gestion du changement.
• Compétences en formation et capacité à construire des capacités internes de changement.

Responsibilities

• Diriger la planification et l'exécution de la gestion du changement pour la mise en œuvre de l'ERP.
• Définir et suivre les KPIs pour surveiller l'adoption et mesurer le succès du changement.
• Fournir un support post-implementation et contribuer à l'amélioration continue de l'utilisation de l'ERP.

Skills

Changement de gestion

Communication

Gestion des parties prenantes

Analyse

Organisation multiculturelle

Encadrement

Education

Expérience en programmes ERP

Job description

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We’re looking for a seasoned Change Manager to ensure the successful deployment and adoption of an ERP across multiple business units throughout Europe.

Key Responsibilities:

• Lead change management planning and execution for the ERP implementation across European locations.
• Use ADKAR principles to drive user adoption, manage resistance, and embed new ways of working.
• Design and roll out communications, training, and engagement plans to support the transition.
• Partner with project teams, leadership, and end-users to assess change impacts and deliver smooth organisational transitions.
• Conduct change readiness assessments and translate findings into actionable plans.
• Define and track KPIs to monitor adoption, identify gaps, and measure change success.
• Facilitate stakeholder workshops, deliver training sessions, and provide hands-on coaching as needed.
• Proactively identify and mitigate risks that may impact adoption or engagement.
• Offer post-implementation support and contribute to continuous improvement of ERP utilisation across the business.

What You’ll Bring:

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other recognised change management frameworks.
• A history of leading change in large, global or multi-site organisations.
• Excellent communication and stakeholder management skills across all levels of the business.
• Experience working within cross-functional and multicultural environments.
• Analytical mindset with the ability to turn insights into practical actions.
• Skilled in designing and delivering training programmes and building internal change capability.