ERP Change Manager

JR United Kingdom; Doncaster; On-site; GBP 60,000 - 90,000; Full time

Job summary

Une société dynamique recherche un Change Manager chevronné pour assurer l'adoption réussie d'un ERP à travers plusieurs unités commerciales en Europe. Ce rôle implique de diriger la planification du changement, de former les utilisateurs et de mesurer le succès de la mise en œuvre en utilisant des cadres de gestion du changement comme ADKAR. Le candidat idéal aura une expérience significative dans la gestion de changements dans des programmes ERP complexes et une forte capacité à communiquer efficacement avec diverses parties prenantes.

Qualifications

• Expérience prouvée dans la gestion du changement au sein de programmes ERP.
• Compréhension solide des principes ADKAR et autres cadres de gestion du changement reconnus.
• Compétences en communication et gestion des parties prenantes à tous les niveaux.

Responsibilities

• Diriger la planification et l'exécution de la gestion du changement pour l'implémentation ERP.
• Utiliser les principes ADKAR pour favoriser l'adoption des utilisateurs et gérer la résistance.
• Concevoir et déployer des programmes de formation pour soutenir la transition.

Skills

Change Management

Communication

Stakeholder Management

ADKAR Principles

Analytical Skills

Education

Experience with Microsoft D365 F&O

Job description

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We’re looking for a seasoned Change Manager to ensure the successful deployment and adoption of an ERP across multiple business units throughout Europe.

Key Responsibilities:

• Lead change management planning and execution for the ERP implementation across European locations.
• Use ADKAR principles to drive user adoption, manage resistance, and embed new ways of working.
• Design and roll out communications, training, and engagement plans to support the transition.
• Partner with project teams, leadership, and end-users to assess change impacts and deliver smooth organisational transitions.
• Conduct change readiness assessments and translate findings into actionable plans.
• Define and track KPIs to monitor adoption, identify gaps, and measure change success.
• Facilitate stakeholder workshops, deliver training sessions, and provide hands-on coaching as needed.
• Proactively identify and mitigate risks that may impact adoption or engagement.
• Offer post-implementation support and contribute to continuous improvement of ERP utilisation across the business.

What You’ll Bring:

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other recognised change management frameworks.
• A history of leading change in large, global or multi-site organisations.
• Excellent communication and stakeholder management skills across all levels of the business.
• Experience working within cross-functional and multicultural environments.
• Analytical mindset with the ability to turn insights into practical actions.
• Skilled in designing and delivering training programmes and building internal change capability.