ERP Change Manager

JR United Kingdom; Manchester; On-site; GBP 60,000 - 85,000; Full time

Job summary

Une entreprise dynamique cherche un Change Manager expérimenté pour garantir le déploiement réussi d'un ERP à travers plusieurs unités commerciales en Europe. Le rôle implique la gestion du changement, l'adoption des utilisateurs et le suivi des indicateurs de performance, tout en collaborant avec diverses équipes pour assurer une transition fluide.

Qualifications

• Expérience avérée dans la gestion du changement dans des programmes ERP à grande échelle.
• Connaissance approfondie des principes ADKAR et autres cadres de gestion du changement.
• Compétences en conception et livraison de programmes de formation.

Responsibilities

• Diriger la planification et l'exécution de la gestion du changement pour le déploiement ERP.
• Utiliser les principes ADKAR pour soutenir l'adoption par les utilisateurs.
• Concevoir et déployer des plans de communication et de formation.

Skills

Gestion du changement

Communication

Analyse

Gestion des parties prenantes

Education

Formation en gestion de changement ou similaire

Tools

Microsoft D365 F&O

Job description

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We’re looking for a seasoned Change Manager to ensure the successful deployment and adoption of an ERP across multiple business units throughout Europe.

Key Responsibilities:

• Lead change management planning and execution for the ERP implementation across European locations.
• Use ADKAR principles to drive user adoption, manage resistance, and embed new ways of working.
• Design and roll out communications, training, and engagement plans to support the transition.
• Partner with project teams, leadership, and end-users to assess change impacts and deliver smooth organisational transitions.
• Conduct change readiness assessments and translate findings into actionable plans.
• Define and track KPIs to monitor adoption, identify gaps, and measure change success.
• Facilitate stakeholder workshops, deliver training sessions, and provide hands-on coaching as needed.
• Proactively identify and mitigate risks that may impact adoption or engagement.
• Offer post-implementation support and contribute to continuous improvement of ERP utilisation across the business.

What You’ll Bring:

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other recognised change management frameworks.
• A history of leading change in large, global or multi-site organisations.
• Excellent communication and stakeholder management skills across all levels of the business.
• Experience working within cross-functional and multicultural environments.
• Analytical mindset with the ability to turn insights into practical actions.
• Skilled in designing and delivering training programmes and building internal change capability.