ERP Business Analyst II

The Johns Hopkins University; Maryland; Remote; USD 53,000 - 95,000; Full time

Job summary

A leading university is seeking an ERP Business Analyst II to support designated platform modules and perform technical maintenance tasks. The role involves collaborating on enhancements, troubleshooting issues, and ensuring system functionality. Ideal candidates will have a relevant degree and experience in complex systems.

Qualifications

• One year related experience required.
• Three plus years’ experience in complex system environments preferred.

Responsibilities

• Collaborate on daily support for the relevant functional/technical area.
• Perform system configuration and maintenance tasks.
• Support enhancement of functionality through design discussions.

Skills

Collaboration

Problem Solving

Technical Maintenance

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in MIS

Bachelor's Degree in Business Administration

Tools

SQL

Eightfold

SuccessFactors

Workday

SAP

Job description

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Johns Hopkins strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The seasonal flu vaccine requirement remains unchanged. Exceptions may be provided under certain circumstances.Click here for more information. .

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IT@JH Enterprise Business Solutions is seeking an ERP Business Analyst IIoperating under some oversight, will be responsible for the day-to-day activities and tasks assigned to the support of designated platform modules, support to master data elements, and interfaces with external systems (Ex: SuccessFactors, Workday, SAP on premise) and other supporting systems. The ERP Business Analyst II is responsible for the technical maintenance of the application, including system configuration and coordination with developers for custom program maintenance, and for participating in the maintenance support team response to enterprise-wide customer requests for complex problem resolution. Configuration duties may include standard and custom field maintenance and support of Johns Hopkins enhancements and configuration. The ERP Business Analyst II will serve as the functional system resource for relevant modules and participate in the development of problem-solving strategies, problem resolution, and investigation of unique/first time instances of system problems reported through the enterprise Shared Services. The ERP Business Analyst II will apply knowledge of platform functionality and configuration toolkit in order to translate business requirements into functional design specifications, configuration changes or initial settings, module-relevant security settings, and reporting options.

Specific Duties & Responsibilities

• The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
• Collaborate on daily support for the relevant functional/technical area within identified platform landscape (including 3rd party applications supported by EBS, integration points with complimentary systems, etc.) by recording/providing status on issues, troubleshooting/analysis of issues, identification and execution of possible solutions, testing of solutions, and monitoring of solutions in the production environment. Support should be proactive wherever possible.
• Collaborate on daily maintenance support for the relevant functional/technical area within the identified platform landscape by recording/providing status on requests, prioritizing tasks or working with management to clarify prioritization, executing maintenance activities, coordinating testing of maintenance activities, and coordinating the application of maintenance activities to the production environment.
• Collaborate on support for the enhancement of functionality of the identified platform landscape in the form of participation in design discussions and requirement gathering opportunities, analysis, identification of options, presentation of options/considerations, coordination with other functional/technical EBS and IT teams, testing options in coordination with business users, documentation of design, testing, and acceptance, and production support of enhancements. Enhancement requests are prioritized and managed through traditional IT project management principles.
• Collaborate on periodic support for the Johns Hopkins training environment.
• Perform other related duties as requested.

IT@JH Enterprise Business Solutions is seeking an ERP Business Analyst IIoperating under some oversight, will be responsible for the day-to-day activities and tasks assigned to the support of designated platform modules, support to master data elements, and interfaces with external systems (Ex: SuccessFactors, Workday, SAP on premise) and other supporting systems. The ERP Business Analyst II is responsible for the technical maintenance of the application, including system configuration and coordination with developers for custom program maintenance, and for participating in the maintenance support team response to enterprise-wide customer requests for complex problem resolution. Configuration duties may include standard and custom field maintenance and support of Johns Hopkins enhancements and configuration. The ERP Business Analyst II will serve as the functional system resource for relevant modules and participate in the development of problem-solving strategies, problem resolution, and investigation of unique/first time instances of system problems reported through the enterprise Shared Services. The ERP Business Analyst II will apply knowledge of platform functionality and configuration toolkit in order to translate business requirements into functional design specifications, configuration changes or initial settings, module-relevant security settings, and reporting options.

Specific Duties & Responsibilities

• The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
• Collaborate on daily support for the relevant functional/technical area within identified platform landscape (including 3rd party applications supported by EBS, integration points with complimentary systems, etc.) by recording/providing status on issues, troubleshooting/analysis of issues, identification and execution of possible solutions, testing of solutions, and monitoring of solutions in the production environment. Support should be proactive wherever possible.
• Collaborate on daily maintenance support for the relevant functional/technical area within the identified platform landscape by recording/providing status on requests, prioritizing tasks or working with management to clarify prioritization, executing maintenance activities, coordinating testing of maintenance activities, and coordinating the application of maintenance activities to the production environment.
• Collaborate on support for the enhancement of functionality of the identified platform landscape in the form of participation in design discussions and requirement gathering opportunities, analysis, identification of options, presentation of options/considerations, coordination with other functional/technical EBS and IT teams, testing options in coordination with business users, documentation of design, testing, and acceptance, and production support of enhancements. Enhancement requests are prioritized and managed through traditional IT project management principles.
• Collaborate on periodic support for the Johns Hopkins training environment.
• Perform other related duties as requested.

Minimum Qualifications

• Bachelor's Degree in Computer Science, MIS, Business Administration, or relevant functional area.
• One year related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• JHU/JHHS business practice experience.
• Experience providing technical solutions in a higher-ed, academic medical center, and/or health care setting.
• Three plus years’ experience in complex system environments.
• Eightfold configuration experience.
• SQL and reporting experience.

Classified Title: ERP Business Analyst II
Role/Level/Range: ATP/03/PC
Starting Salary Range: $53,800 - $94,400 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday to Friday 8:30am-5:00pm
FLSA Status:Exempt
Location:Remote
Department name: IT@JH Enterprise Business Solutions
Personnel area: University Administration

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/ .

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [e-mail] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/ .

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.