ERP Applications Support Analyst - SAP to Oracle Fusion

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

The Cardiff Council ICT Applications Support Analyst will lead the support and maintenance of the SAP ERP system and participate in migrating to Oracle Fusion. The role involves ensuring ERP reliability, supporting integrations, and delivering reports to users and stakeholders.

Based in Cardiff, the post is full-time permanent within the Resources department, with collaboration across internal teams and external suppliers to ensure a smooth ERP transition.

Qualifications

• Maintain and develop the Council’s ERP Application, SAP.
• Engage, advise and contribute to the ERP replacement project to move from SAP to its replacement Oracle Fusion
• Coordinate and manage systems maintenance and upgrades of the ERP environments.
• Support between the ERP Application and other Applications
• Create reports using the ERP tools.
• Build and apply your ERP system expertise to actively seek and promote more efficient ways of working
• Regularly meet users to check and develop full use of the ERP system
• Ensure test scripts are maintained and changes tested across environments
• Ensure all support and guidance documentation is maintained
• Analyse and resolve SAP support tickets from the SAP Helpdesk

Responsibilities

• Maintain and reliable running of SAP ERP and its integrations.
• Support ERP developments and integrations with 3rd party systems, on-site and in the cloud.
• Provide user support and advise on ERP usage.
• Create ERP reports for stakeholders.
• Assist in migrating from SAP to Oracle Fusion.
• Collaborate with project teams and suppliers on ERP-related issues.

Skills

ERP systems

SAP

Oracle Fusion

Report writing

Tools

SAP tools

Oracle Fusion tools

Job description

The Cardiff Council ICT Applications Support Analyst will lead the support and maintenance of the SAP ERP system and participate in migrating to Oracle Fusion. The role involves ensuring ERP reliability, supporting integrations, and delivering reports to users and stakeholders.

Based in Cardiff, the post is full-time permanent within the Resources department, with collaboration across internal teams and external suppliers to ensure a smooth ERP transition.