ER Advisor - Case Management

BAE Systems; Preston; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid and flexible working

Job summary

BAE Systems in the United Kingdom is seeking an ER Advisor to provide expert employee relations support across complex cases, including disciplinary, grievance and investigations. You will coach managers, collaborate with unions and ensure compliance with employment law and ACAS guidelines.

The role covers multiple UK locations with hybrid and flexible working options; travel to other sites is expected. The position offers a salary of circa £45,000 depending on skills and experience.

Qualifications

• Experience in ER and Case Management within a large complex organisation.
• Proven ability to manage complex ER cases and mitigate risk.
• Strong stakeholder relationship skills with unions and employee representatives.
• Knowledge of the ACAS Code of Practice and current employment law.

Responsibilities

• Lead the resolution of complex employee relations cases, including investigations, disciplinaries, grievances and other complex people matters.
• Provide coaching and guidance to enable managers to address issues, make decisions and mitigate risk.
• Support ER cases across UK business units and travel to meet case requirements.
• Provide pragmatic, legally compliant advice to influence stakeholder outcomes.
• Collaborate with stakeholders to improve line leader capability and knowledge of ER processes.
• Identify and elevate risk in legal, reputational and organisational areas.
• Drive continuous improvement through technology adoption and process optimisation.

Skills

ER Case Management

Stakeholder management

ACAS Code of Practice knowledge

Risk assessment

Coaching managers

CIPD Level 5+

Education

CIPD Level 5 or above

Job description

Job Title: ER Advisor - Case Management

Location: Frimley; Surrey, Preston; Lancashire or Washington; Tyne & Wear. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: Circa £45,000 depending on skills and experience

Who we are:

Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you.

Job Description:

As an ER Advisor, you will provide expert employee relations support across a range of complex and sensitive people matters, including disciplinary, grievance and investigation cases. Working collaboratively with managers, Trade Unions and employee representative groups, you will deliver pragmatic, commercially focused and legally compliant advice that supports effective decision-making and risk management. You will play a key role in developing line manager capability through coaching and guidance, whilst ensuring compliance with employment legislation, the ACAS Code of Practice and company policies. The role also contributes to continuous improvement initiatives, helping to optimise processes, drive knowledge sharing and support a positive, values-led culture across the organisation.

Core duties:

• Lead the resolution of complex employee relations cases, including investigations, disciplinaries, grievance and other complex people matters
• Provide coaching, advice and support to enable managers to confidently address people issues, make decisions and mitigate risk.
• Support complex and sensitive ER cases across multiple business units across the UK
• Provide pragmatic, commercially focused and legally compliant advice to influence stakeholder outcomes
• Work with key stakeholder groups to continuously improve line leader capability by challenging, influencing and supporting managers in a way that increases their knowledge, understanding and ability to manage ER cases effectively
• Identify, assess and appropriately elevate legal, reputational and organisational risks
• Drive continuous improvement through technology adoption, process optimisation and knowledge sharing

Essential Skills:

• HR background, and proven experience of ER and Case Management ideally within a large complex organisation
• Experience of working collaboratively and building and maintaining effective working relationships with stakeholders such as the Trade Unions and Employee Representative Groups
• Experience in managing complex ER cases and risk mitigation, supporting a values led culture
• Ability to prioritise and organise a high-volume workload and take a proactive approach to ensure tasks are completed within agreed service levels
• Demonstrable knowledge of the ACAS Code of Practice, employment legislation and current case law
• Proven experience in independently managing complex, high-risk employee relations cases, applying sound judgement, risk assessment and appropriate escalation
• CIPD qualified Level 5 or above or working towards would be highly advantageous

The ER Case Management Team:

Part of the UK Employee Relations Centre of Excellence, the Case Coaching Team is a highly collaborative network of ER specialists. The team partners with managers across the business to provide pragmatic advice, build management capability, manage complex risk and deliver fair, consistent employee relations outcomes.

There will be a requirement to travel to other locations to support case meetings and case load across the UK sites.