ER Advisor

James Andrews Recruitment Solutions Ltd; Birmingham; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Car allowance

Job summary

James Andrews Recruitment Solutions Ltd in Birmingham is recruiting an ER Advisor to join its People & Culture team. The role offers a salary of £37,296, plus car allowance, and hybrid working with up to three days per week at home.

The ideal candidate will have proven experience in employee relations, HR advisory work or HR casework, handling complex and sensitive cases, investigations, hearings and reporting. You will support policy reviews and coach managers to improve people management.

Qualifications

• Proven employee-relations or HR advisory experience managing complex cases.
• Experience supporting investigations, hearings and reporting.
• Knowledge of UK employment law and ACAS guidance.
• Experience working with trade unions or employee representatives is desirable.

Responsibilities

• Provide clear, practical advice on conduct, capability, performance and absence matters.
• Manage a varied employee-relations caseload from referral to resolution.
• Support investigations, hearings and appeals with evidence review and reporting.
• Advise on absence management, occupational health referrals and reasonable adjustments.
• Promote early resolution of grievances and liaise with unions/representatives.
• Contribute to policy reviews and ensure advice reflects data protection requirements.
• Coach managers and contribute to training and toolkits.
• Report casework trends and support People & Culture projects.

Skills

Employee relations

HR advisory

Investigation skills

Stakeholder management

Communication

Education

CIPD Level 5 Associate Diploma in People Management

Tools

HR information systems

Microsoft 365

Case-management systems

Job description

Our client based in Birmingham is currently recruiting for an ER Advisor to join their People & Culture Team. The role offers a salary is £37,296, plus car allowance. Hybrid working is included in this role, with up to 3 days a week working from home.

The ideal candidate will have proven experience in employee relations, HR advisory work or HR casework, with significant experience managing complex and sensitive cases.

Duties will include:

• Providing clear, practical advice on conduct, capability, performance, attendance, grievance, disciplinary and workplace conflict matters


• Managing a varied and complex employee-relations caseload from referral to resolution, maintaining accurate records and progressing cases promptly


• Supporting workplace investigations, hearings and appeals, reviewing evidence and preparing reports, correspondence and outcome documentation


• Advising on short- and long-term absence, occupational health referrals, wellbeing, return-to-work arrangements and reasonable adjustments


• Promoting early resolution of grievances and workplace conflict, working constructively with trade unions and employee representatives


• Supporting policy reviews and ensuring advice reflects UK employment law, ACAS guidance, equality duties and data-protection requirements


• Coaching managers and contributing to training, guidance and toolkits to build confidence in managing people matters


• Reporting on casework trends, identifying risks, escalating sensitive matters and contributing to continuous improvement and People & Culture projects

Experience required:

• Proven experience in an employee-relations, HR advisory or HR casework role, managing disciplinary, grievance, capability, performance and absence cases


• Experience supporting investigations, hearings and appeals, and advising managers on complex and sensitive people matters


• Experience working with trade unions or employee representatives and preparing high-quality case documentation, correspondence and reports


• Experience using HR information systems, case-management systems and Microsoft 365 applications


• Experience in a regulated, public-sector, social housing or similarly complex organisation is desirable


• CIPD Level 5 Associate Diploma in People Management, or equivalent experience


• Detailed working knowledge of UK employment law, ACAS guidance and disciplinary, grievance, capability, performance and absence-management processes


• Understanding of trade union arrangements, early intervention, mediation and conflict resolution


• Strong investigation, analytical and evidence-assessment skills, with the ability to translate policy and legislation into practical advice

Working hours:

• Flexible working 8am – 4pm / 9am - 5pm


• Hybrid working – up to 3 days working from home

Please note that you require relevant employee-relations, HR advisory or HR casework experience to apply for this role.