Equipment Maintenance Technician

JD.COM INTERNATIONAL UK LTD; Milton Keynes; On-site; GBP 30,000 - 42,000; Full time

Job summary

JINGDONG Logistics is seeking an Equipment Maintenance Technician to ensure safe, efficient operation of warehouse equipment through preventive maintenance, fault diagnosis, and repair activities. The role requires strong technical skills, quick problem-solving, and a commitment to minimizing downtime.

You will diagnose, repair, and perform welding on equipment, maintain records, and collaborate with operations to improve uptime and safety in a fast-paced logistics environment.

Qualifications

• At least 1 year in equipment maintenance or technician role.
• Ability to diagnose and troubleshoot common equipment malfunctions independently.
• Proficient in performing general electric welding and gas welding repairs.
• Long-term contract workers may transition to permanent staff with at least 6 months of stable service.
• Technical certifications or trade licenses are preferred.

Responsibilities

• Perform routine inspections, preventive maintenance, and repair work on warehouse equipment, machinery, and facility systems.
• Diagnose and troubleshoot mechanical and electrical equipment failures, identify root causes and implement corrective actions.
• Carry out general electric welding and gas welding repairs when required, ensuring safety standards.
• Respond promptly to equipment breakdowns to minimize operational disruption.
• Maintain maintenance records, repair logs, and equipment performance data.
• Support continuous improvement to enhance reliability, efficiency, and safety.
• Ensure all maintenance activities comply with policies, health and safety regulations, and industry standards.
• Collaborate with operations to identify recurring issues and implement preventive solutions.

Skills

Troubleshooting

Preventive maintenance

Safety awareness

Welding (electric & gas)

Education

Technical diploma in Mechanical/Electrical Maintenance

Welding certification or trade qualifications

Experience in logistics, warehousing or automated equipment

Job description

Who We Are At JINGDONG Logistics

JD Logistics, part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

The Equipment Maintenance Technician is responsible for ensuring the safe and efficient operation of warehouse and logistics equipment through preventive maintenance, fault diagnosis, and repair activities. The role requires strong technical expertise, quick problem‑solving skills, and a commitment to minimizing equipment downtime.

Key Responsibilities

• Perform routine inspections, preventive maintenance, and repair work on warehouse equipment, machinery, and facility systems.
• Diagnose and troubleshoot common mechanical and electrical equipment failures, identifying root causes and implementing effective corrective actions.
• Carry out general electric welding and gas welding repairs when required, ensuring compliance with safety standards.
• Respond promptly to equipment breakdowns and emergency maintenance requests to minimize operational disruption.
• Maintain accurate maintenance records, repair logs, and equipment performance data.
• Support continuous improvement initiatives to enhance equipment reliability, operational efficiency, and workplace safety.
• Ensure all maintenance activities comply with company policies, health and safety regulations, and industry standards.
• Collaborate with operations teams to identify recurring issues and implement preventive solutions.

Qualification Requirements

• Minimum 1 year of experience in an equipment maintenance or technician role.
• Demonstrated ability to diagnose and troubleshoot common equipment malfunctions independently.
• Proficient in performing general electric welding and gas welding repairs.
• Alternatively, long-term contract workers transitioning to permanent employment with at least 6 months of stable service history may be considered.
• Candidates holding additional advanced technical certifications, vocational qualifications, or trade licenses are preferred.
• Strong understanding of mechanical, electrical, and maintenance principles.

Performance Requirements

• Maintain a low equipment failure rate through effective preventive maintenance practices.
• Demonstrate fast response and repair completion times for equipment breakdowns.
• Achieve maintenance performance targets supported by measurable operational data and KPIs.
• Contribute to improving equipment uptime, reliability, and operational efficiency.

Preferred Qualifications

• Technical diploma, vocational qualification, or equivalent certification in Mechanical Engineering, Electrical Engineering, Maintenance Engineering, or a related field.
• Welding certification or relevant trade qualifications.
• Experience within logistics, warehousing, manufacturing, or automated equipment environments.

Key Performance Indicators (KPIs)

• Equipment uptime rate.
• Equipment breakdown frequency.
• Mean Time to Repair (MTTR).
• Preventive maintenance completion rate.
• Maintenance response time.
• Safety compliance record.
• Cost savings and efficiency improvement initiatives.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than 700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we’re solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we’re creating opportunities to learn, collaborate and make an impact on a global scale. Whether you’re joining us in Europe, the Middle East, Asia or the Americas, you’ll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.