Equine Office Specialist — 12-Month Maternity Cover

IVC Evidensia UK; Newbury; Hybrid; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

6.6 weeks' annual leave FTE

Birthday leave

Cycle to Work scheme

Learning and development opportunities

Discounted staff pet care

Voluntary benefits

Access to discounts/cashback

Zusammenfassung

Donnington Grove Veterinary Group in Newbury is seeking an Equine Secretary to join our busy Equine Office. You will manage the appointment diary, respond to telephone inquiries, and handle client payments while coordinating referrals.

This 35-hour week role includes Saturday shifts; training will be provided. You should be capable under pressure, with a confident telephone manner and excellent equine knowledge. Microsoft Office and Outlook proficiency is essential.

Qualifikationen

• Excellent equine knowledge is essential.
• Competent in Microsoft Office and Outlook.
• Confident and friendly telephone manner.
• Ability to work under pressure in a fast-paced environment.

Aufgaben

• Respond to and manage incoming telephone inquiries and schedule client appointments while overseeing the appointment diary.
• Process client payments and manage patient admissions and onboarding.
• Prepare cost estimates for services and coordinate referrals.
• Handle client correspondence and maintain the diary with accuracy.

Kenntnisse

Microsoft Office

Outlook

Equine knowledge

Jobbeschreibung

Donnington Grove Veterinary Group in Newbury is seeking an Equine Secretary to join our busy Equine Office. You will manage the appointment diary, respond to telephone inquiries, and handle client payments while coordinating referrals.

This 35-hour week role includes Saturday shifts; training will be provided. You should be capable under pressure, with a confident telephone manner and excellent equine knowledge. Microsoft Office and Outlook proficiency is essential.