EPA Operations Lead — Quality, Compliance & Coordination

Judicium; United Kingdom; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

28 days holiday

Health Cash Plan

Life insurance

Pension contribution

Flexible benefits

Learning and development

Volunteer days

Job summary

Judicium is seeking an End Point Assessment Lead Coordinator to drive the coordination of EPA activity, bookings and data management. This hybrid role combines remote work with attendance at the office location, overseeing operational control and regulatory compliance across the EPA journey.

The successful candidate will lead, prioritise and guide colleagues, ensure timely delivery, manage complex cases, and maintain high-quality apprentice assessments in line with apprenticeship standards and

Qualifications

• Back-office role with strong customer service focus.
• Proficiency in Microsoft 365 applications (Outlook, Word, Excel).
• Ability to work to deadlines in a dynamic environment.
• Experience leading or overseeing operational processes.

Responsibilities

• Lead EPA coordination end-to-end, ensuring delivery against service levels.
• Oversee EPA bookings, data accuracy and compliance with procedures.
• Provide day-to-day leadership to colleagues involved in EPA coordination.
• Monitor performance, manage complex cases and escalations.

Skills

Customer service

Microsoft 365

Data analysis

Leadership

Education

GCSE Maths & English

Tools

ACE360

Proficient

Job description

Judicium is seeking an End Point Assessment Lead Coordinator to drive the coordination of EPA activity, bookings and data management. This hybrid role combines remote work with attendance at the office location, overseeing operational control and regulatory compliance across the EPA journey.

The successful candidate will lead, prioritise and guide colleagues, ensure timely delivery, manage complex cases, and maintain high-quality apprentice assessments in line with apprenticeship standards and