Environmental Waste Networks Technician – Impact & Growth

Severn Trent; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (and 5

Annual bonus up to £1,500

Family-friendly policies incl. 1 year'

Pension scheme – company matches up to

Sharesave – discounted Severn TrentPLC

Dedicated training & development via

Electric vehicle scheme

Two paid volunteering days

Job summary

Severn Trent is seeking a Network Technician to join our team at the Barnhurst site. You will maintain the sewer network, perform proactive inspections, and assist with customer investigations and defect surveys. The role requires a standard driving licence and offers a comprehensive benefits package.

The position is 37 hours per week, Monday–Thursday 7:30–15:30 and Friday 7:30–15:00, with a shared standby rota including evenings and weekends. Training and development are provided.

Qualifications

• Proactive mindset with ability to own issues and see tasks through to completion.
• Comfortable using a laptop and phone to record and communicate work.

Responsibilities

• Lead and promote a safe working environment whilst ensuring quality standards are met.
• Identify and clearly define remedial / improvement works to ancillary assets.
• Proactively seek and develop opportunities to mitigate the risk of network failures, including implementation of agreed measures.
• Investigate and respond to non-urgent customer service issues / queries and own the problem until full resolution.
• Investigate and respond to non-urgent enquiries / defect reports from Highways Authority, Environment Agency and Local Authorities.
• Work in close partnership with contract field workers to ensure delivery of targets and objectives.

Skills

Initiative

Problem solving

Customer focus

Teamwork

Tools

Laptop

Phone

Job description

Severn Trent is seeking a Network Technician to join our team at the Barnhurst site. You will maintain the sewer network, perform proactive inspections, and assist with customer investigations and defect surveys. The role requires a standard driving licence and offers a comprehensive benefits package.

The position is 37 hours per week, Monday–Thursday 7:30–15:30 and Friday 7:30–15:00, with a shared standby rota including evenings and weekends. Training and development are provided.