Environmental Waste Networks Technician

Severn Trent Plc; Wolverhampton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Salary From £31,956.07

25 days holiday + bank holidays

Annual bonus up to £1,500

Family-friendly policies (including a,

maternity and adoption leave)

Pension scheme – up to 15% employer

Sharesave programme

Dedicated training and development

Electric vehicle scheme

Two paid volunteering days

Job summary

Severn Trent Plc is seeking a Network Technician for our Environmental Waste Networks team at Barnhurst site, Wolverhampton. You will work with field colleagues to maintain the sewer network and assets, handle proactive inspections, and respond to customer investigations and misconnection surveys.

The role runs 37 hours per week, Monday-Thursday 7:30-15:30 and Friday 7:30-15:00, with a shared standby rota including evenings and weekends.

Responsibilities

• Lead and promote a safe working environment whilst ensuring quality standards are met.
• Identify and clearly define any necessary remedial / improvement works to the ancillary assets.
• Proactively seek and develop opportunities to mitigate the risk of network failures, including implementation of agreed measures.
• Investigate and respond to non-urgent customer service issues / queries as required taking ownership of the problem until full resolution.
• Investigate and respond to non-urgent enquiries / defect reports received from the Highways Authority, Environment Agency and Local Authorities.
• Work in close partnership with contract field workers to ensure overall delivery of company targets and objectives.

Job description

Severn Trent Plc is seeking a Network Technician for our Environmental Waste Networks team at Barnhurst site, Wolverhampton. You will work with field colleagues to maintain the sewer network and assets, handle proactive inspections, and respond to customer investigations and misconnection surveys.

The role runs 37 hours per week, Monday-Thursday 7:30-15:30 and Friday 7:30-15:00, with a shared standby rota including evenings and weekends.