Environmental Services Team Leader M633

The Methodist Church in Britain; Charnwood; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Agile working

Annual leave 35-40 days

LGPS pension

Free parking

Discounts (leisure, shopping, travel)

Job summary

Charnwood Borough Council is seeking an Environmental Services Team Leader to oversee the environmental services contract and manage a team of contractors. The role focuses on ensuring contractual compliance, delivering against performance indicators and providing resident guidance on waste and street cleansing.

Ideal candidates will have substantial supervisory experience in environmental management, a valid UK driving licence with access to vehicle access for site visits, and proven customer

Qualifications

• Significant supervisory experience leading a team.
• Experience in waste management and contract monitoring.
• Strong customer service background with team leadership.

Responsibilities

• Oversee the environmental services contract and ensure contractual compliance
• Supervise contractors against local performance indicators
• Advise residents on waste, recycling and street cleansing
• Deal with complaints and negotiate resolutions

Skills

Negotiation skills

Organisational skills

Strategic planning

Multitasking

Education

Environmental management qualification

Job description

This new Environmental Services Team Leader post sits within the Contracts (Leisure, Waste and Environment) service at Charnwood Borough Council. The job centres on overseeing the environmental services contract, supervising contractors against local performance indicators, and handling resident complaints and advice on waste, recycling and street cleansing. It was created after a service review tied to the new food waste collections across the borough, and offers agile working. Successful candidates need substantial supervisory experience in environmental management and a valid UK driving licence with access to a vehicle.

What the job involves

• Oversee the environmental services contract and ensure contractual compliance
• Supervise and monitor relevant contractors against local performance indicators
• Advise residents on the most effective use of waste, recycling and street cleansing services
• Deal with complaints, using negotiation to resolve them

What’s required

Qualifications

• Relevant qualifications in environmental management

Experience

• Significant supervisory experience leading a team
• Experience in waste management, environmental services and contract monitoring
• Strong customer service background, including leading a team

Skills & knowledge

• Excellent negotiation skills
• Outstanding organisational skills, including strategic planning of service delivery across the calendar year
• Multitasking in a fast-paced environment with a positive can-do attitude

Checks & eligibility

• Valid UK driving licence
• Access to a vehicle for site visits and customer meetings across the borough

What’s offered

• Agile working combining home and office-based environments
• 35.5 to 40.5 days annual leave including bank holidays, depending on continuous service
• Local Government Pension Scheme
• Free parking at the Southfields office
• Local leisure centre discounts
• Staff shopping and travel discount scheme