Environmental Services Support Officer

East Suffolk Council; Woodbridge; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Training and development

Leave 25 days increasing to 31 after 5

Local government pension scheme

Free car parking

Discounts on devices and services

Job summary

East Suffolk Council is seeking an enthusiastic individual for the Environmental Services Support Officer (ESSO) role. You will perform a range of administrative tasks, process inquiries by email, phone and in person, and maintain records using Uniform and other IT systems.

You will help with meetings, agendas and minutes, ensuring accuracy and timely delivery. The role offers opportunities for training and development, generous annual leave, a local government pension, free office parking, and

Qualifications

• Excellent customer service and communication skills.
• Ability to work with internal and external customers.
• Experience with administrative support tasks.

Responsibilities

• Receive and process incoming work via email, telephone and face-to-face interactions.
• Create and maintain computer records using Uniform and other IT systems.
• Quality control and data correction as required.
• Assist in arranging meetings, preparing agendas and taking minutes.

Skills

Customer service

Communication

Administrative support

Tools

Uniform system

Job description

East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We are currently looking for an enthusiastic individual with excellent customer service and communication skills to join our Council as an Environmental Services Support Officer (ESSO). You will be one of our ESSOs that carry out a range of administrative support duties based within the Team. Your duties will include receiving and processing incoming work arriving by email, telephone, and face to face interactions, with both internal and external customers. You will also be responsible for creating and maintaining computer records using Uniform and other IT systems. Duties will also include quality control and data correction as required and you will assist in arranging meetings, preparing agendas and taking minutes. East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, . Here are some of the main benefits:

• Great opportunities for training and development
• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
• Local government pension scheme
• Free car parking (when you are working in the office)
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.