Environmental Services Support Officer

Peninsula Community Legal Centre; Haverfordwest; On-site; GBP 20,000 - 28,000; Full time

Job summary

Pembrokeshire County Council is recruiting an Environmental Services Support Officer in Wales. The role involves assisting in the administration of our waste and recycling collection operations, delivering high levels of customer satisfaction and ensuring materials are sorted and bulked appropriately across Pembrokeshire.

You will support the PCC in achieving top recycling targets, working in a small team and striving for continuous service improvement while meeting Welsh Government targets and

Qualifications

• IT literate with working knowledge of Microsoft Office and procedures.
• Able to meet deadlines and follow implemented procedures.
• Strong communication skills and existing customer care experience.
• Ability to work as part of a team or with minimal supervision.
• General understanding of financial processes.

Responsibilities

• Assist in the administration of waste and recycling collection operations.
• Deliver and maintain high levels of customer satisfaction.
• Ensure refuse and recyclable material is sorted, separated and bulked.
• Support continuous service improvement and efficient service delivery.

Skills

Deadline-driven

Communication

Customer service

Teamwork

Independent work capability

Financial processes understanding

Tools

Microsoft Office

Job description

Environmental Services Support Officer

Job details

Contractual hours 37 Basis Open Ended

Job category/type Environmental Services and Waste management

Job reference REQAA7635

• Environmental Services Support Officer - Job Description (W).doc
• Employee Benefits Leaflet A5 (E).pdf
• Employee Benefits Leaflet A5 (W).pdf
• Environmental Services Support Officer - Job Description (E).doc

Job description

Be part of the best recycling team in Wales!

Here at Pembrokeshire we are proud to have been named amongst the top performing Local Authorities for recycling in Wales for the last four years and we are looking for an Environmental Services Support Officer to join our innovative recording breaking Waste and Recycling service.

We are looking for enthusiastic and dedicated individuals to join our team. A rewarding and demanding role, you will be working in a small team to assist in the administration of our waste and recycling collection operations, delivering and maintaining high levels of customer satisfaction. You will ensure that all refuse and recyclable material collected from households and businesses across Pembrokeshire is sorted, separated and bulked appropriately. This is a key role in ensuring efficiency of service, the smooth running of operational processes and customer satisfaction.

You will be actively supporting PCC to achieve its core objective to be one of the top recycling Authority’s in Wales and making a greener and cleaner Pembrokeshire. You will also support our ambitions surrounding continuous service improvement for an efficient and effective service whilst meeting Welsh Government’s targets and legislation.

Roles Available

Environmental Services Support Officer

Requirements of the role:

• Competent in the use of IT Literate with a working knowledge of Microsoft Office.
• Evidence of the ability to work to deadlines and follow and interpret implemented procedures.
• Able to demonstrate sound communication skills with a strong focus on customer care and existing customer care experience.
• Ability to work as part of a team as well as without immediate supervision.
• A general understanding of financial processes.

Pembrokeshire County Council,Haverfordwest, Pembrokeshire, SA61 1TP