Environment Team Assistant

Cyfoeth Naturiol Cymru / Natural Resources Wales; Dolgellau; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Civil Service Pension

Annual leave 28-33 days

Professional development

Health & wellbeing benefits

Wellbeing hour

Job summary

Natural Resources Wales in Dolgellau seeks an Assistant in the Environment Team to support regulatory delivery and improve Wales' natural resources. You will assist with information collation, responses to queries and incident response coordination, while helping maintain equipment and processes.

You will work in a collaborative, bilingual environment with development plans to support your growth. A full UK driving license is required, with hybrid working arrangements available.

Qualifications

• Understanding NRW regulatory remit.
• Good organisational skills.
• Ability to communicate with internal and external customers and partners.
• Able to work well as part of a team.
• Welsh language level required – Level C1 (essential).

Responsibilities

• Support the integrated delivery of functions by the team and place, including collating regulatory information and administering incident response rotas.
• Develop knowledge in processes such as evidence collation, database administration or permit determinations to support delivery.
• Respond to basic customer queries and route more complex queries to staff.
• Assist with procurement requests to ensure equipment is available and maintained.
• Undertake health and safety duties appropriate to the post.
• Commit to NRW Equal Opportunities and Diversity Policy and to your personal development plan (Sgwrs).
• Participate in incident response activities and other duties as required.

Skills

Regulatory knowledge

Organisational skills

Communication skills

Team player

Job description

The role

At NRW, the Sustainable Management of Natural Resources (SMNR) is at the heart of everything we do. As an Assistant within the Environment Team, you will play an important role in supporting the delivery of work that protects and enhances Wales' natural environment while helping to improve the wellbeing of communities across the country.

Working as part of a dedicated team, you will help ensure the effective delivery of NRW's regulatory responsibilities, providing vital administrative and operational support that enables environmental improvements on the ground. You'll work with a wide range of colleagues, customers and partners, contributing to meaningful outcomes for people, places and nature.

This is an excellent opportunity for someone who enjoys working in a collaborative environment, has strong organisational skills, and wants to make a tangible difference to Wales' natural resources and future generations.

Driving is essential to this role. Needed to help manage the fleet vehicles and attend meeting. You must hold a full and current UK driving license.

As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

To make an informal enquiry about this role, please contact Arfon Hughes at [e-mail]

Interviews will be face to face on 16/09/2026 (details of location will be shared in advance)

About Us

Natural Resources Wales' Dwyfor & Meirionnydd Environment Team are based in Dolgellau covering a significant Proportion of NW Wales. Undertaking work on Improving - Water Quality; Water Resources and Protected sites. In addition we take a key role in Managing Incidents within our remit.

What You Will Do

• Support the integrated delivery of functions by the team and place including collation of complex regulatory compliance and enforcement information, coordination of responses and administration of incident response rotas.
• Hold or develop a knowledge in processes such as evidence collation, database administration or simple permit determinations that supports the delivery of work by the team or place
• Respond to basic customer queries and ensure that more complex queries are recorded and passed on to relevant staff
• Support and process procurement requests for the team or place to ensure appropriate equipment is available and maintained in line with procedures.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Required to take part in incident response activities.
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills

• A good understanding of NRWs regulatory remit.
• Good organisational skills.
• Ability to communicate effectively with internal and external customers and partners.
• Able to work well as part of a team.

Welsh Language level requirements

• Essential: Level C1 - Proficiency level

Welsh language levels

Please note If you do not meet the Welsh language level requirements for this role your application will not be shortlisted.

Additional Information

Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.

Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route.

Benefits

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• generous leave entitlements for all your life needs
• commitment to professional development
• health and wellbeing benefits and support
• weekly wellbeing hour to use as you choose

See full details for all the employee benefits you will receive.

Please keep reading

We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.

We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.