Compliance Sampling Technician

Dŵr Cymru Welsh Water; Rhyl; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

34 days annual leave (pro rata)

Enhanced pension contributions

Car-leasing scheme

Free on-site parking

Health CashBack

Cycle to work

Employee assistance programme

Job summary

Dŵr Cymru Welsh Water is seeking a field sampling specialist at Kinmel Park on a permanent basis within the Legal and Regulation function. The role focuses on regulatory and non-regulatory sampling, programme delivery and compliance with ISO17025 standards.

You will collect samples, support investigations, maintain equipment and documents, and travel as required. A full driving licence and IT literacy are essential, with a strong emphasis on accuracy and deadlines.

Qualifications

• GCSE English, Maths and Science at C grade or equivalent experience.
• IT literacy with QDB, Word, Excel, Outlook and LIMS understood.
• Full driving licence and willingness to travel as required.
• Ability to work to deadlines with attention to detail.
• Adaptable to changing priorities and physically fit.

Responsibilities

• Take regulatory and non-regulatory samples in accordance with procedures.
• Deliver sampling and monitoring programmes and support investigations.
• Ensure documentation is complete and compliant with ISO17025.
• Maintain field equipment and ensure vehicles are road-worthy.
• Participate in weekend/evening sampling and out-of-hours standby.
• Support ISO 17025 accreditation efforts for potable and OSM sampling.

Skills

GCSE English

GCSE Mathematics

GCSE Science

IT literacy

Interpersonal skills

Full driving licence

Time management

Attention to detail

Education

GCSE English, Maths and Science

Tools

QDB

WORD

EXCEL

OUTLOOK

LIMS

Job description

Job Requisition Number 9016

Work Type Permanent

Job Function Legal and Regulation

Salary Range £28,065.00 -£31,887.00

Base Kinmel Park

Closing Date Sunday 6th September August 2026 at 23:59

What you’ll be responsible for

• Show knowledge and competency in taking both regulatory and non‐regulatory samples.
• Deal with customers and members of the public in a professional and knowledgeable manner.
• Deliver the sampling and monitoring programmes.
• Provide support in investigations to ensure compliance with regulations and protection of DCWW’s assets.
• Understand the relevance of the “Performance Scorecard” to DCWW’s Business Plan and be aware of the reputational and regulatory implications of sample failures.
• Provide specialist sampling response in the event of a terrorist attack
• Be responsible for taking regulatory and non-regulatory samples, in accordance with sampling procedures.
• Support the business in attaining and maintaining ISO 17025 DWTS accreditation for potable sampling and ISO 17025 for OSM sampling.
• Be open to regular scrutiny and audit, both internally and externally.
• Identify and escalation issues found at DCWW sites.
• Work closely with Sampling Co-ordinators to ensure that all samples are taken within appropriate timescales
• Responsible for the maintenance and cleaning of equipment used in sampling, in accordance with ISO17025 and regulatory requirements.
• Participate in out of hours standby rotas.
• Collect samples in accordance with procedures.
• Ensure all documentation is completed accurately and in compliance with ISO17025.
• Ensure that all field test equipment is maintained and calibrated in compliance with ISO17025.
• Identify any samples not taken and communicate this to Sampling Coordinators.
• Responsible for checking vehicles, organising servicing, and ensuring they are road-worthy at all times.
• To participate in the daily sampling debriefs process to identify reasons for any missed samples.
• Work in a safe manner at all times.
• Attend meetings as necessary.
• Participate in rota for weekend/evening sampling.

About You

• Understand the importance of being a member of a high performing team
• Able to take responsibility for own actions whilst working in the field following procedures and guidelines
• GCSE C Grade in English, Mathematics and Science (equivalent relevant experience may be considered as an alternative to formal qualifications)
• Be IT literate with knowledge of systems such as QDB, WORD, EXCEL, OUTLOOK and LIMS
• Good interpersonal skills
• Full Driving Licence. Ability to travel as job requires
• Ability to work to deadlines without compromising quality
• Adaptable to changing priorities
• Physically fit
• Attention to detail

Good to know

• 12-8 shift required at minimum 1 in 5 weeks
• Standby 1 in 5 weeks
• Weekend working 1 in 5 weeks

Benefits

• As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
• Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme and free on-site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family

Many more can be found on our website.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.