Entry Level Sales & Management Development

Instant Connections; Maidstone; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Uncapped commissions

Structured training

Job summary

Instant Connections in Maidstone offers a self-employed opportunity in telecommunications customer acquisition campaigns. You will receive structured training, mentoring from experienced leaders and practical campaigns that build communication and commercial awareness.

As you progress, you’ll gain opportunities for leadership, coaching and campaign management, with an uncapped earnings structure based on performance and ongoing professional development.

Qualifications

• No prior experience required; training provided.
• Strong communication and customer-facing skills are valued.
• Motivation, reliability and willingness to learn.

Responsibilities

• Engaging with residential customers through professional face to face conversations
• Learning about telecommunications products, broadband services and connectivity solutions
• Understanding customer circumstances and identifying suitable options
• Communicating product information clearly and answering questions accurately
• Supporting customers through the application process
• Working with experienced team members to develop your approach and improve your performance
• Participating in regular training, coaching and feedback sessions
• Developing your understanding of campaign objectives, customer experience and operational standards

Job description

About Instant Connections

Most people spend years building experience. Far fewer stop to think about whether they're developing skills that will actually take them somewhere.

At Instant Connections, we're interested in the second part.

We work alongside nationally recognised organisations in the telecommunications sector, delivering face to face marketing campaigns that connect businesses with customers. As our Maidstone operation continues to expand, we're looking for someone who wants to develop their commercial understanding, build confidence and gain the practical experience needed to take on greater responsibilities.

Our approach is straightforward. We believe that strong communication, good judgement, discipline and the ability to work with people are among the most valuable skills someone can develop. They're useful whether your ambition is to become a manager, lead a team, build a business or simply become more capable and confident in your professional life.

We don't expect you to arrive with all those skills. That's what the training and experience are for.

What matters is your willingness to learn, take responsibility and apply yourself.

About the Opportunity

This opportunity is designed for someone who wants to develop professionally while gaining practical experience in a growing business.

You'll begin by learning how our telecommunications campaigns operate, how we engage with customers and how the customer acquisition process contributes to the wider commercial objectives of the organisations we represent.

The initial responsibilities involve working directly with residential customers, understanding their connectivity requirements and introducing suitable telecommunications solutions. It's practical, people focused work, and it provides a valuable starting point for developing confidence, communication and commercial awareness.

But the bigger picture is what makes the opportunity interesting.

As you become more capable, you'll have the chance to understand other aspects of the operation, from coaching and team development to campaign coordination and leadership. You'll learn how performance is measured, how teams are developed and what it takes to manage people and deliver consistent results.

We believe the best leaders understand the work they're asking others to do. That's why development starts with practical experience rather than a management title.

There's no predetermined timeline for progression. The responsibility you're given will depend on what you demonstrate, how consistently you perform and your readiness to take on more.

What You'll Be Developing

The starting point is customer engagement, but the skills you'll build extend well beyond it.

Communication & Confidence

You'll learn how to hold meaningful conversations with different types of people, ask better questions, listen actively and communicate information clearly. Over time, you'll become more comfortable navigating unfamiliar situations, responding to challenges and building professional relationships.

Business & Commercial Understanding

You'll gain firsthand experience of how businesses attract customers, how marketing campaigns generate results and why customer experience matters. You'll also develop an understanding of performance indicators, commercial objectives, negotiation and the decisions that influence business growth.

Personal Effectiveness

A significant part of development comes down to how you manage yourself. We'll work with you on goal setting, organisation, time management, adaptability and personal accountability. Learning how to receive feedback, respond to setbacks and maintain consistent standards is just as important as developing technical knowledge.

Leadership & People Development

As your experience grows, you'll have opportunities to learn how effective teams operate, how to support new people and how coaching can improve individual performance. If you demonstrate leadership potential, this can develop into practical experience with mentoring, training, campaign coordination and management responsibilities.

None of these skills are exclusive to one industry. They're capabilities you can carry throughout your career.

What You'll Actually Be Doing

You'll be working alongside our team on telecommunications campaigns, representing established connectivity solutions and helping customers make informed decisions about the services available to them.

Your day to day responsibilities will include:

• Engaging with residential customers through professional face to face conversations
• Learning about telecommunications products, broadband services and connectivity solutions
• Understanding customer circumstances and identifying suitable options
• Communicating product information clearly and answering questions accurately
• Supporting customers through the application process
• Working with experienced team members to develop your approach and improve your performance
• Participating in regular training, coaching and feedback sessions
• Developing your understanding of campaign objectives, customer experience and operational standards

As you become more experienced, there may also be opportunities to support new team members, contribute to training sessions and become involved in the wider management of campaigns.

The work is practical, the learning is continuous and the expectation is that you become more capable over time.

Training & Development

There's a difference between being told how something works and actually learning how to do it.

We put considerable emphasis on practical development because that's where confidence and competence are built. You'll receive structured introductory training, followed by ongoing coaching and support from people who have experience delivering the campaigns themselves.

Your training will cover telecommunications product knowledge, customer communication, professional presentation, negotiation, customer care, compliance and the fundamentals of commercial performance.

As you progress, you'll also be introduced to broader business concepts, including team dynamics, leadership, coaching, campaign planning and performance management.

Feedback is a regular part of how we operate. You'll have opportunities to review what you're doing well, identify areas for improvement and work towards clear development goals.

We're not expecting perfection from day one. We're looking for someone who's prepared to listen, put what they've learned into practice and improve through experience.

Who We’re Looking For

Some of the strongest people in a business come from completely different backgrounds. Hospitality, retail, sport, customer service and other people focused environments can provide an excellent foundation, but previous experience isn't essential.

You could be a great fit if you:

• Have an interest in personal development, business or leadership
• Enjoy interacting with people and building relationships
• Are motivated, dependable and willing to take initiative
• Can accept constructive feedback without taking it personally
• Want to become more confident and capable in a professional environment
• Are comfortable working towards goals and taking responsibility for your results
• Bring a positive attitude and a willingness to contribute to a team
• Are curious about how businesses operate and what makes teams successful
• Have the discipline to stay consistent even when things become challenging

You might be looking for your first serious professional opportunity, considering a change of direction or simply feeling that your current environment isn't giving you enough room to develop.

Whatever your background, we're more interested in where you want to go and what you're prepared to do to get there.

What We Offer

We believe development works best when you have access to the right guidance, meaningful challenges and opportunities to apply what you're learning.

At Instant Connections, you'll benefit from:

• Structured training: Develop practical skills in communication, customer engagement, commercial awareness and business operations.
• One to one mentoring: Learn directly from experienced team leaders who can provide guidance, feedback and support.
• Practical business experience: Understand how customer acquisition campaigns operate and how your performance contributes to wider business objectives.
• Leadership development: Opportunities to build coaching, mentoring and team management skills as you gain experience.
• Performance based recognition: An uncapped earnings structure that rewards your results, alongside incentives and recognition.
• Professional development: Regular feedback and opportunities to strengthen your confidence, organisation and decision making.
• Career progression: The possibility of taking on additional responsibility in team leadership, coaching and campaign management.
• An ambitious team environment: Work with people who value improvement, initiative and professional growth.

We encourage you to take ownership of your development. Consistently demonstrating capability, professionalism and strong performance can open the door to additional responsibilities as opportunities become available.

Where This Can Lead

Your ambitions might change as you gain experience, and that's part of the process.

You might want to become an exceptional communicator, develop into a team leader, understand the commercial side of business or eventually pursue something entrepreneurial. Whatever direction interests you, gaining practical skills and a stronger understanding of how businesses operate can provide a valuable foundation.

Our aim is to create an environment where you can explore those ambitions through experience rather than theory alone.

As you develop, you may have the opportunity to gain experience in team leadership, coaching, campaign management and broader business operations. You'll be able to observe how experienced leaders make decisions, develop people, organise teams and maintain performance standards.

We don't believe your potential should be determined entirely by your previous job title or how many years you've spent in a particular industry. Equally, wanting to lead isn't the same as being ready to take responsibility for others.

Responsibility is earned through capability, consistency and the ability to deliver.

That's the approach we take to progression.

Interested in Developing Something More?

If you're looking for an opportunity to build valuable skills, gain practical business experience and work alongside a team that takes personal development seriously, we'd be interested in speaking with you.

Having the ambition to learn, the confidence to try something new and the discipline to follow through is a good place to start.

Apply today, and our recruitment team will be in touch if your application is shortlisted. We'll arrange an introductory conversation to discuss the opportunity, our training programme and how it could align with your professional goals.

This is a self employed opportunity with Instant Connections, an independent marketing office operating within an authorised telecommunications sales network. You'll represent telecommunications products through human to human customer acquisition campaigns.

The opportunity offers an uncapped commissions, performance based earnings structure with. The advertised £40,000 to £60,000+ OTE reflects expected earnings based on minimum professional standards, with your results influenced by your individual performance, consistency and ambition.

Our team values this model because it creates a direct connection between effort, results and reward. It encourages personal accountability, gives you the opportunity to consistently exceed your KPIs and allows you to take greater ownership of your career and earning potential. Rather than having your progress defined by a fixed structure, you can build on your achievements, develop your capabilities and pursue greater opportunities as you grow.

You’ll be engaged directly by Instant Connections rather than by the telecommunications providers whose products you represent. Opportunities for additional responsibility and progression are based on demonstrated capability, performance and business requirements.