Commercial Sales Advisor

Gigaclear; United Kingdom; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Generous pension (up to 8% matched)

Income protection & life assurance

25 days holiday + bank holidays

Health cash plan & 24/7 remote GP

Employee training & development

Flexible working

Company events & wellbeing initiatives

Job summary

Gigaclear is seeking a phone-based sales professional in the United Kingdom who will engage warm leads and existing customers. The role emphasizes a positive customer experience, with structured time for admin and case management, and a realistic £40,000 OTE with uncapped earnings.

You will handle around 50–60 calls daily, with approximately 35 meaningful conversations, and a late shift once weekly plus occasional Saturday work with time off in lieu. Training and ongoing support are provided.

Qualifications

• Phone-based sales/commercial role.
• No cold calling.
• OTE around £40,000 with uncapped commission.

Responsibilities

• Speak to current customers and potential customers who have shown interest in services.
• Close deals and earn commission.
• Provide a positive customer experience with structured time off the phone for admin and case management.

Job description

A phone-based sales / commercial role with NO cold calling.

No more hundreds of dials, no more call after call where people hang up on you and you do not speak to anyone all day. In this role, they know who you are and why you are calling. People want to speak to you.

We will set you up for success with training and provide on-going support.

An OTE of £40,000 is realistic and more than 50% of the team hit this each month. Many earn more, every month, as it is uncapped.

You will speak to current customers and potential customers who have registered an interest in our services. They know us, have contacted us and have a genuine interest.

To be transparent, you will make around 50-60 calls a day, from these, on avergae, you will have about 35 meaningful conversations with customers every day.

Every day you will gain satisfaction from having positive outcomes, closing deals, and earning your commission.

You will also not be on the phone all day. A great customer experience and journey is paramount, so you will have structured time off the phone and allocated for admin, correspondence, and case management to deliver this.

Once you have completed training and are fully operationally, you can do this from home 2 days a week.

You will be part of a team where advisors can develop skills across both Acquisition & Growth and Loyalty & Retention.

Note: as some customers will not be able to speak during normal office hours, there is one late shift a week, from 11am to 7.30pm and one Saturday in four, with time off in lieu the following week.

We are investing in training, coaching and development, creating opportunities for advisors to become more commercially skilled and progress within the business.

So:

NO COLD CALLING

WARM LEADS & EXISTING CUSTOMERS

£40,000+ REALISTIC OTE

2 DAYS WORKING FROM HOME

MANAGEABLE DAILY CALL VOLUMES

DEDICATED CUSTOMER ADMINISTRATION TIME

TRAINING & DEVELOPMENT OPPORTUNITIES

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together