Entry-Level Order & Billing Specialist (UK Hybrid)

Bottom Line Designs; Reading; Híbrido; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

Bottomline is seeking an Order & Billing Associate to join the Global Order & Billing Operations team in the United Kingdom (Hybrid). This entry-level role supports end-to-end processing of customer orders, billing activities, and account maintenance for strategic UK banking customers, with emphasis on accuracy, timeliness, and compliance.

You will work with internal teams, banking customers, and third-party suppliers to meet service levels, manage onboarding and invoicing, and assist with

Formación

• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Strong customer service orientation.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Ability to follow documented processes and procedures consistently.
• Ability to work effectively both independently and within a team environment.

Responsabilidades

• Process daily onboarding requests for strategic customers using enriched onboarding files.
• Process sales orders for strategic customers using standard submissions and enriched files.
• Complete order amendments, customer change requests, cancellations, and billing-related updates.
• Maintain customer master data including purchase orders, billing addresses, and account details.
• Execute monthly billing activities and month-end file preparation.
• Support billing exception management, invoice corrections, and rebills.
• Update customer purchase orders and associated account information.
• Manage daily MFA token dispatch activities and supplier coordination.
• Retrieve printed invoices and coordinate distribution to customers.
• Meet monthly cutoffs and assist with month-end processing.

Conocimientos

Attention to detail

Multitasking

Communication skills

Customer service

MS Office (Excel/Outlook/Word)

Procedural compliance

Teamwork

Herramientas

Microsoft Excel

Microsoft Outlook

Microsoft Word

Descripción del empleo

Bottomline is seeking an Order & Billing Associate to join the Global Order & Billing Operations team in the United Kingdom (Hybrid). This entry-level role supports end-to-end processing of customer orders, billing activities, and account maintenance for strategic UK banking customers, with emphasis on accuracy, timeliness, and compliance.

You will work with internal teams, banking customers, and third-party suppliers to meet service levels, manage onboarding and invoicing, and assist with