Entry Level Account Manager (HF1364919)

Apprentify; Andover; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonus structure

Full training and support

Career progression

Team events

Job summary

Apprentify is recruiting an Entry Level Account Manager in the UK to nurture existing client relationships and drive client satisfaction. You will join a supportive team with development opportunities and a clear path into senior roles.

The role emphasizes relationship-building, excellent service, and a proactive approach to client engagement. Full training is provided and a structured bonus scheme complements the base salary.

Qualifications

• Experience in customer service or client-facing roles is preferred.
• Ability to build and maintain relationships with multiple stakeholders.
• Strong communication and organizational skills required.

Responsibilities

• Act as primary contact for a portfolio of customers.
• Build strong and lasting client relationships.
• Support customer retention and satisfaction initiatives.
• Identify upsell and cross-sell opportunities where appropriate.
• Conduct regular customer reviews and follow-ups.
• Manage account information and activity within the CRM.
• Collaborate with internal teams to deliver an excellent customer experience.

Skills

Customer service

Relationship-building

Communication

Organization

Career development

Tools

CRM software

Job description

£28,000-£34,000 Basic + Bonus Structure

Are you someone who enjoys building relationships, providing excellent customer service, and helping clients get the most from the products and services they use?

Entry Level Account Manager

£28,000-£34,000 Basic + Bonus Structure

Are you someone who enjoys building relationships, providing excellent customer service, and helping clients get the most from the products and services they use?

Flourish have partnered with an exciting client looking to hire an Entry Level Account Manager to join their growing team. This role offers an excellent opportunity for someone early in their career to step into a client-focused position with genuine opportunities for development and progression.

Rather than focusing purely on new business, you'll be responsible for nurturing existing customer relationships, identifying growth opportunities, and ensuring clients receive an exceptional experience throughout their journey.

Why Join?

• Competitive basic salary
• Performance-related bonus scheme
• Full training and support provided
• Clear pathway into Senior Account Management and Leadership roles
• Collaborative and supportive team culture
• Regular incentives, team events, and social activities
• Long-term career development opportunities

Key Responsibilities

• Acting as a primary point of contact for a portfolio of customers
• Building strong and lasting client relationships
• Supporting customer retention and satisfaction initiatives
• Identifying upsell and cross-sell opportunities where appropriate
• Conducting regular customer reviews and follow-ups
• Managing account information and activity within the CRM
• Working closely with internal teams to deliver an excellent customer experience

About You

• Strong communication and interpersonal skills
• Customer-focused with a relationship-building mindset
• Organised and able to manage multiple priorities
• Motivated and eager to develop professionally
• Positive, proactive, and solutions-oriented
• Experience in customer service, hospitality, retail, sales, or recruitment would be beneficial but isn't essential

This is a fantastic opportunity for someone looking to move into account management and join a business that values its people, invests in development, and promotes from within.

We'd love to hear from you.