Entrance Security & Crowd Control Specialist (SIA)

GuardPass Limited; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Job summary

GuardPass Limited in Newcastle upon Tyne is seeking a vigilant Door Supervisor to safeguard staff and clients at our venues.

You will screen visitors, perform ID checks, manage entry and crowd control, and respond calmly to emergencies while delivering excellent customer service.

A valid SIA Door Supervisor licence and reliability are essential; you will work as part of a team to maintain a safe environment.

Qualifications

• SIA Door Supervisor licence is essential.
• Full commitment to venue time requirements.
• Excellent communication and customer service focus.
• Team player with reliability and confidence.
• Ability to handle emergencies calmly.
• Able to remain professional under stress.

Responsibilities

• Stationed at entrance screening visitors for suitability.
• Check age 18+ and screen for dangerous substances or items (drugs/weapons).
• Control entry and exit routes.
• Manage customers to maintain a safe venue.
• Crowd control and supervising arrivals.
• Carry out ID checks.
• Screen and search individuals.

Skills

Communication

Customer service

Teamwork

Reliability

Calm under pressure

Emergency handling

Education

SIA Licence (Door Supervisor)

Job description

GuardPass Limited in Newcastle upon Tyne is seeking a vigilant Door Supervisor to safeguard staff and clients at our venues.

You will screen visitors, perform ID checks, manage entry and crowd control, and respond calmly to emergencies while delivering excellent customer service.

A valid SIA Door Supervisor licence and reliability are essential; you will work as part of a team to maintain a safe environment.