SIA Door Supervisor: Entry Control & Customer Safety

GuardPass Limited; Lichfield; On-site; GBP 12,000 - 18,000; Full time

Job summary

GuardPass Limited is seeking a Door Supervisor to oversee safety and security at our venues in the United Kingdom. The role focuses on protecting staff and clients while delivering excellent service and maintaining orderly operations.

You will screen visitors at entry, enforce age restrictions, manage entry/exit, perform ID checks, and respond calmly to emergencies with professionalism and reliability.

Qualifications

• A valid SIA licence is required.
• Excellent communication skills and a customer service focus.
• Ability to work effectively as part of a team.
• Reliable and capable of handling emergency situations.

Responsibilities

• Screen visitors for suitability at the entrance.
• Ensure visitors are not under 18 or in possession of drugs or weapons.
• Control entry and exit routes.
• Manage customers to maintain a safe venue environment.
• Perform crowd control and supervise arrivals.
• Carry out ID checks.
• Screen and search for individuals.

Skills

Excellent communication

Customer service oriented

Teamwork

Calm under pressure

Education

SIA Door Supervisor Licence

Job description

GuardPass Limited is seeking a Door Supervisor to oversee safety and security at our venues in the United Kingdom. The role focuses on protecting staff and clients while delivering excellent service and maintaining orderly operations.

You will screen visitors at entry, enforce age restrictions, manage entry/exit, perform ID checks, and respond calmly to emergencies with professionalism and reliability.