Enterprise Systems - Relationship Manager

CACI Digital Experience (formerly Cyber-Duck); Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

CACI Ltd, based in London, is seeking a Relationship Manager for the Enterprise Systems Business Unit. You will manage a portfolio of client accounts for the Cygnum solution, protecting and growing them while engaging with senior stakeholders up to Director level.

Based in West Kensington with occasional onsite visits, you will coordinate with cross-functional teams to deliver value and build long-term, mutually beneficial relationships with government, rail, and care sectors.

Qualifications

• Proven key account management experience.
• Excellent communication and interpersonal skills.
• Strong written, presentation and numeric abilities.
• Comfortable with technology and enterprise software knowledge.
• Public sector or transport industry experience.
• Degree level education, 2:1 or higher preferred.

Responsibilities

• Manage a portfolio of client accounts for the Cygnum solution.
• Protect and grow accounts commercially and maintain relationships up to Director level.
• Coordinate with day-to-day business and application leads; onsite presence as needed.
• Negotiate mutually beneficial business positions with clients.
• Collaborate with internal teams to demonstrate and deliver value.

Skills

Key account management

Communication skills

Written/presentation/numerical ability

Tech-savvy

Public sector/transport experience

Degree 2:1 or higher

Education

Bachelor's degree (2:1 preferred)

Job description

About The Business Unit

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc. CACI International

About The Business Unit

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc. CACI International

Inc. is a publicly listed company on the NYSE with annual revenue in excess of US $3.8bn and approx 14,000

people worldwide.

The CACI Enterprise Systems Business Unit focusses primarily on the Cygnum and Certa software solutions.

Cygnum is our leading enterprise resource planning software solution that’s helping organisations from

inspection to rail do more and be more efficient. It does that by joining up vital processes, people and places.

Underpinned by a single, scalable database, Cygnum offers a rich array of functional modules which automate,

organise and make sense of your business.

Role And Responsibilities

A vacancy has arisen for an Relationship Manager in the Business Development team of the CACI Enterprise

Systems Business Unit. Based in West Kensington, London, Enterprise Systems deliver and maintain

innovative enterprise application solutions for clients in high profile vertical market sectors, in particular the

Central Government, Rail and Care & Support markets.

This role will be focused on managing a portfolio of client accounts that we supply our Cygnum solution to.

You will have responsibility for protecting and growing these accounts commercially and will hold key

relationships between our organisation and our clients. You will need to operate and communicate with day-to-day business and application leads up to Director level, and onsite presence from time to time is also

important. Negotiating mutually beneficial business positions and maintaining excellent client relationships

here is paramount. In addition, the role will require a good understanding of our technical solution and a

strong appreciation of the value of team-play internally between different departments.

This role represents an excellent opportunity for the right individual to help grow long term and positive

relationships with our portfolio of clients.

Core Skills, Knowledge And Experience Required

• Strong understanding of, and demonstrable key account management expertise
• Excellent communication & inter-personal skills
• Strong written, presentation and numerical ability
• Comfortable with technology, previous knowledge of enterprise software preferred
• Previous experience with public sector, transport
• Educated to degree level, minimum 2:1 preferred

Expected behaviours

We have a structured performance management framework within the business unit which measures

continual attainment against key personal behaviours. We believe this is an important part of our success

and culture. As such we will be looking for a candidate who is able to demonstrate they are highly:

• Proactive
• Adaptable
• Flexible
• A Team Player
• Reliable

Equal Opportunities

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.
• Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.