Enterprise Solutions Engineer | Customer Adoption & Impact

HelmGuard; Greater London; On-site; GBP 110,000 - 170,000; Full time

Benefits offered by this job

EMI options

Team lunch

Roof terrace

On-site showers

AI tooling budgets

Job summary

HelmGuard is building agent-native risk infrastructure and is hiring a Forward Deployed Engineer to own enterprise accounts end-to-end from day one. You’ll partner with the CTO and work directly with CSOs, VPs of Risk, and heads of compliance to translate business needs into platform improvements.

You’ll run meetings, configure deployments, and drive adoption across a dozen-plus accounts, with EMI-eligible equity and top-London-market compensation. This is a founding-team style role in London.

Qualifications

• 2–5 years of experience doing something hard and impressive.
• Real commercial instinct: you've sold, negotiated, or owned customer outcomes you can point to.
• Comfort being the single point of accountability when something is on fire.

Responsibilities

• Own strategic accounts: adoption, expansion, renewal, the whole thing.
• Run weekly working sessions with senior stakeholders; drive the agenda, close the loop.
• Configure the platform to fit each customer's reality.
• Manage the async cadence: emails, follow-ups, status updates, internal escalations.
• Translate customer needs into prioritized product feedback that changes the roadmap.
• Hold your own in procurement, security review, and contract conversations.
• Ship code with Claude Code. When a customer needs a UI fix or a bug, you ship.

Skills

Customer-facing

Enterprise software

Account ownership

Tools

TypeScript

Node.js

React

Tailwind

OpenAPI

Express

Azure

Postgres

Terraform

GitHub Actions

Docker

Job description

HelmGuard is building agent-native risk infrastructure and is hiring a Forward Deployed Engineer to own enterprise accounts end-to-end from day one. You’ll partner with the CTO and work directly with CSOs, VPs of Risk, and heads of compliance to translate business needs into platform improvements.

You’ll run meetings, configure deployments, and drive adoption across a dozen-plus accounts, with EMI-eligible equity and top-London-market compensation. This is a founding-team style role in London.