Forward Deployed Engineer

TechTree; Greater London; On-site; GBP 95,000 - 150,000; Full time

Job summary

TechTree is hiring a Forward Deployed Engineer in London to own enterprise accounts end-to-end, becoming the trusted counterpart to CSOs, VPs of Risk, and heads of compliance. You’ll drive adoption, configure the platform to fit client realities, and own a dozen-plus accounts with weekly sessions and async follow-ups.

You’ll partner with the CTO and influence the roadmap by translating customer needs into prioritized product feedback while navigating procurement, security reviews, and contract

Qualifications

• 2–5 years of experience doing something hard and impressive.
• Real commercial instinct: sold, negotiated, or owned customer outcomes.
• Comfort being the single point of accountability when something is on fire.
• Bonus: solutions architect, deployment strategist, or customer engineer background at a technical enterprise company; experience at a Series A/B startup; risk/compliance or financial services background; software development experience.

Responsibilities

• Own strategic accounts: adoption, expansion, renewal - the whole thing.
• Run weekly working sessions with senior stakeholders; drive the agenda, close the loop.
• Configure the platform to fit each customer's reality.
• Manage the async cadence: emails, follow-ups, status updates, internal escalations.
• Translate customer needs into prioritised product feedback that actually changes the roadmap.
• Hold your own in procurement, security review, and contract conversations.
• Ship code with Claude Code - when a customer needs a UI fix, a small feature, or a bug squashed, you do it; you don't need to be an engineer today, but you need to want to ship by month three.

Skills

Enterprise account management

Customer negotiations

Strategic relationship building

Problem solving under pressure

Job description

A seed-stage company is building agent-native risk infrastructure: risk management and trust building, delivered by AI agents, for a world increasingly run by them. Their agents sit on top of proprietary data and reassess continuously rather than at fixed checkpoints - so customers spend their time deciding and acting on what matters, not assembling evidence to get there.

Seven-figure revenue within months of launch, on multi-year contracts with leading enterprises in financial services, regulated technology, and healthcare. Founders from Palantir, Oxford, Stanford, and ETH. Backed by leading UK and US institutional investors and angels from Meta, Isomorphic Labs, Palantir, and SpaceX.

The role

As a Forward Deployed Engineer, you own enterprise accounts end-to-end and get your hands dirty with related development. You're the first person customers call and their trusted counterpart. You sit across the table from CSOs, VPs of Risk, and heads of compliance, and you turn their messiest workflows into something that runs on the platform.

Expect roughly one to two customer meetings per week per account, plus the async work around it - driving adoption, configuring the platform, chasing requirements, helping decide what features to implement and implementing them. You'll own a dozen-plus accounts at any given time.

This is the closest thing to a founding-team role outside the founders. You'll partner directly with the CTO to help shape what the company becomes.

What you'll do

Own strategic accounts: adoption, expansion, renewal - the whole thing

Run weekly working sessions with senior stakeholders; drive the agenda, close the loop

Configure the platform to fit each customer's reality

Manage the async cadence: emails, follow-ups, status updates, internal escalations

Translate customer needs into prioritised product feedback that actually changes the roadmap

Hold your own in procurement, security review, and contract conversations

Ship code with Claude Code - when a customer needs a UI fix, a small feature, or a bug squashed, you do it; you don't need to be an engineer today, but you need to want to ship by month three

What you bring

2-5 years of experience doing something hard and impressive

Real commercial instinct: you've sold, negotiated, or owned customer outcomes in a way you can point to

Comfort being the single point of accountability when something is on fire

Bonus: solutions architect, deployment strategist, or customer engineer background at a technical enterprise company · experience at a Series A/B enterprise startup (GRC, cyber, or legal tech in particular) · background in risk, compliance, or financial services · software development experience

Working here

King's Cross, London (Gridiron building) - in-person by default, flexibility for days that need it

Daily team lunch, specialty coffee, roof terrace, on-site showers, serious AI tooling and API budgets

Three-stage interview: behavioural phone screen, commercial-technical phone screen, paid on-site work trial - under two weeks from first conversation