Enterprise IT Product Owner – SAP/Dynamics & Agile Lead

CalMac Ferries; Gourock; On-site; GBP 55,000 - 75,000; Full time

Job summary

Caledonian MacBrayne seeks an IT Product Owner to lead digital products across finance, fleet asset management, supply chain, HR and CRM. You will own the product vision, roadmap and backlog, sourcing new technology with supply chain colleagues and external providers, and translate business needs into user stories.

The role requires Agile delivery and enterprise SaaS knowledge such as SAP or Dynamics, with a degree-level computing/engineering qualification.

Qualifications

• Experience owning and delivering digital products in complex operational environments.
• Experience across the full product lifecycle from discovery to live service support.
• Ability to translate complex business requirements into user-focused digital solutions.
• Experience supporting business change and digital transformation initiatives.

Responsibilities

• Own and shape the product vision, roadmap and backlog for business-critical technology solutions.
• Partner with Supply Chain colleagues and external providers to identify technology solutions.
• Translate business needs into product outcomes, epics, user stories and acceptance criteria.
• Prioritise backlogs by customer outcomes, business value, risk, cost and delivery dependencies.
• Act as the primary link between business stakeholders and technical delivery teams.
• Work with business leaders to understand challenges, priorities and opportunities for improvement.
• Lead product discovery activities, workshops and stakeholder engagement sessions.
• Champion digital innovation and opportunities to modernise systems, processes, and ways of working.
• Collaborate with developers, analysts, designers, testers and delivery partners to ensure successful implementation.
• Monitor product performance through KPIs and use data to drive continual improvement.
• Support organisational change, communication, training and user adoption.
• Ensure solutions align with cybersecurity, data protection, resilience and regulatory requirements.

Skills

Agile frameworks

Stakeholder engagement

Data-driven decisions

Enterprise integrations

APIs & data flows

Education

Degree-level qualification in Computing/Engineering/IT

Tools

Jira

Confluence

Azure DevOps

SAP or Dynamics experience

Job description

Caledonian MacBrayne seeks an IT Product Owner to lead digital products across finance, fleet asset management, supply chain, HR and CRM. You will own the product vision, roadmap and backlog, sourcing new technology with supply chain colleagues and external providers, and translate business needs into user stories.

The role requires Agile delivery and enterprise SaaS knowledge such as SAP or Dynamics, with a degree-level computing/engineering qualification.