Enterprise Applications Consulting - Sales & Service

Deloitte (UK); Manchester; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Mentorship

Induction programme

Networking opportunities

Job summary

Deloitte UK is offering an Industrial Placement in our Consulting Early Careers team. You’ll be supported from day one by the Consulting Early Experience team, attend the Analyst Induction Programme (AIP) with graduates and BrightStart joiners, and take part in hands-on client projects.

After AIP you’ll receive role-specific training and meet many team members, including your People Leader and Resource Manager.

Qualifications

• Predicted 2:1 or above in any discipline.
• Penultimate year of undergraduate study.

Responsibilities

• Deliver projects for clients and collaborate with diverse teams to create value.
• Create materials for workshops, project plans and progress reports.
• Participate in client workshops and meetings, taking actions and minutes.
• Develop and maintain strong client relationships by providing exceptional service.
• Provide expert advice tailored to clients’ needs.
• Deliver tangible changes for public, private, and financial service organisations.
• Learn new project management methods in a collaborative environment.

Education

2:1 degree or higher (predicted)

penultimate year student

Job description

From websites to platforms, apps and more, we help businesses create experiences for their customers. We use technology and creativity to build these new products, services, and ways of working, so we can make customers happy and help businesses grow. We work with clients to understand what their customers really want and need, and then we use design, technology, and marketing to create solutions that meet those needs.

We're looking for talented people to join our team. The area you could be working in is our Sales and Service team.

Sales & Service:

We help businesses improve their sales and customer service processes. We create solutions that make it easier for customers to buy products and get help when they need it. Our aim is to make every interaction with a customer a positive one.

We're a diverse and energetic team, and we're always looking for people who are passionate about the future of Customer digital experiences.

What skills and academic qualifications do I need?

This programme is for university students who are doing well academically and want to test their skills in the real world. You’ll be on track to achieve a predicted degree classification of 2:1 or above in any discipline. You must also be in the penultimate year of your course.

We have identified 10 core skills that are essential to all our roles in Early Careers. To learn more about these skills and their detailed descriptions, please visit the 'Discover What We Look For' section in our Candidate Zone.

What kind of work will I do?

The kind of work you will do will differ depending on the area. Tasks will include:

• Helping to deliver projects for our clients, being a valuable member of the team from day one, collaborating with diverse and talented team members to help solve problems and improving performance to generate value for clients.
• Every project is different, but some examples of day to day responsibilities include:
• Creating materials for workshops, communications, project plans and progress reporting.
• Participating in project workshops and meetings alongside our clients – contributing to discussions, taking actions and minutes.
• Developing and maintaining strong client relationships by providing exceptional service, understanding their needs and consistently exceeding their expectations with innovative solutions.
• Providing expert advice and assistance to our clients, tailored to their needs.
• You will deliver tangible, positive changes for public, private, and financial service organisations.
• You will learn new project management methods in a collaborative, team environment.

Where will I work?

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our workspaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.

As an Industrial Placement student, you will get the following opportunities:

• Our dedicated Consulting Early Experience team support you from your first day.
• You will attend our amazing Analyst Induction Programme (AIP) alongside Graduate and BrightStart new joiners to learn about our company, culture and how we work - this is bespoke to our Consulting business.
• You’ll get an opportunity to practice the key skills you’ll need on client projects. AIP is 2 weeks long and includes engaging talks, group activities and immersive simulation challenges.
• Following AIP you move into more specific business area training for a few more weeks - all exciting and very relevant to your future client/project engagements.
• You’ll meet many team members from your business area, including your People Leader and Resource Manager, and make a few friends along the way.
• You will have the opportunity to network with colleagues at all levels of seniority and have access to lunch and learns, mentors and more!
• Ahead of joining the firm in September, will be invited to an Industrial Placement specific meet and greet in the office to start your integration to the firm.

Upon being offered a role, you will be assigned a buddy who has previously completed an IP year. They will be your informal point of contact for any queries, and to offer insight and guidance ahead of joining.

Additional support and benefits information

• We’re a collaborative, inclusive firm and we want to help you to use your unique talents and perspectives in the workplace. From diversity networks to wellbeing and much more, we aim to support and reward you in the best way possible. Please use the links below to discover more about our processes, benefits, values and culture.
• Do you have accessibility requirements or need reasonable adjustments for the interview or assessment process? Find out how we can help.

Application deadlines

The closing deadline for this role is 26 th October, but we recommend getting your application in as soon as possible. Please note, some of our roles may close before the deadline if we experience high demand.

Assessment deadlines

Once you’ve applied to this role, you’ll receive an email from our recruitment team outlining next steps and the relevant deadlines for you to complete the following stages of our process.

We operate a strict one application per year policy across our Early Careers opportunities. We recommend only submitting an application for a role that you feel is right for you.

We’re not able to provide visa sponsorship for this programme. However, you can apply if you hold a Student Visa which is valid for the duration. If you are currently on a student visa and would require sponsorship to join Deloitte after graduation, we are able to accept your application for this role.

What matters to you? Make it happen at Deloitte.