Business Transformation Consulting - Sales & Service

Deloitte (UK); Manchester; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Analyst Induction Programme (AIP)

Mentors and sponsorship

Lunch & Learn sessions

Job summary

Deloitte UK invites graduates to join Deloitte Digital as Analysts in Technology and Transformation. The role offers a hybrid pattern with office and home working, and in-person onboarding with a dedicated Early Experience team.

You will participate in the Analyst Induction Programme (AIP), develop client materials, build strong client relationships, and learn modern project management methods in a collaborative environment.

Qualifications

• Minimum 2:1 in any degree discipline and graduation by September 2027 for Autumn 2027 intake.
• Graduate intake for Deloitte Digital roles with core skills.
• Strong communication and collaboration skills required.

Responsibilities

• Create materials for workshops, communications, project plans and progress reporting.
• Participate in project workshops and meetings with clients; contribute to discussions, actions and minutes.
• Develop and maintain strong client relationships by providing exceptional service.
• Provide expert advice and assistance tailored to client needs.
• Deliver tangible changes for public, private and financial service organisations.
• Learn new project management methods in a collaborative team environment.

Skills

Team collaboration

Client relationships

Problem solving

Communication

Education

2:1 degree (any)

Job description

From websites to platforms, apps and more, we help businesses create experiences for their customers. We use technology and creativity to build these new products, services, and ways of working, so we can make customers happy and help businesses grow. We work with clients to understand what their customers really want and need, and then we use design, technology, and marketing to create solutions that meet those needs.

The team you would be joining within Deloitte Digital would be:

Sales & Service:

We help businesses improve their sales and customer service processes. We create solutions that make it easier for customers to buy products and get help when they need it. Our aim is to make every interaction with a customer a positive one.

What skills and academic qualifications do I need?

You’ll need to have obtained or be studying towards a minimum 2:1 in any degree discipline and have graduated by September 2027 for the Autumn 2027 intake.

We have identified 10 core skills that are essential to all our roles in Early Careers. To learn more about these skills and their detailed descriptions, please visit the 'Discover What We Look For' section in our Candidate Zone .

What kind of work will I do?

The kind of work you will do will differ depending on the area within Deloitte Digital, tasks across the areas of Deloitte Digital include:

• Help deliver projects for our clients, being a valuable member of the team from day one, collaborating with diverse and talented team members to help solve problems, improve performance and generate value for clients.
• Every project is different, but some examples of responsibilities include:
• Creating materials for workshops, communications, project plans and progress reporting.
• Participating in project workshops and meetings alongside our clients – contributing to discussions, taking actions and minutes.
• Developing and maintaining strong client relationships by providing exceptional service, understanding their needs and consistently exceeding their expectations with innovative solutions.
• Providing expert advice and assistance to our clients, tailored to their needs.
• You will deliver tangible, positive changes for public, private, and financial service organisations.
• You will learn new project management methods in a collaborative, team environment.

Where will I work?

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our workspaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.

As a Graduate (we call you Analysts) joining Technology and Transformation you will:

• Be supported from your first day by our dedicated Consulting Early Experience team along with Early Talent senior sponsors from your team.
• You will attend our amazing Analyst Induction Programme (AIP) alongside your Consulting Analyst peer group to learn about our company, culture and how we work – and to build your network here at Deloitte.
• You’ll get an opportunity to practice the key skills you’ll need on client projects. AIP is an in-person event which includes engaging talks, group activities and immersive simulation challenges.
• You’ll meet many team members from your business area, including your People Leader and Resource Manager, and make a few friends along the way.
• Following AIP, you will continue being set up for success for your future career in Consulting, you will move into more specific business area training for a few more weeks - all exciting and very relevant to your future client/project engagements.
• You will have the opportunity to network with colleagues at all levels of seniority and have access to lunch and learns, mentors and more!

Upon being offered a role, you will be assigned a buddy who has been in your position. They will be your informal point of contact for any queries, and to offer insight and guidance ahead of joining.

Additional support and benefits information

• We’re a collaborative, inclusive firm and we want to help you to use your unique talents and perspectives in the workplace. From diversity networks to wellbeing and much more, we aim to support and reward you in the best way possible. Please use the links below to discover more about our processes, benefits, values and culture.
• Do you have accessibility requirements or need reasonable adjustments for the interview or assessment process? Find out how we can help.

Application deadlines

The closing deadline for this role is 26 th October, but we recommend getting your application in as soon as possible. Please note, some of our roles may close before the deadline if we experience high demand.

Assessment deadlines

Once you’ve applied to this role, you’ll receive an email from our recruitment team outlining next steps and the relevant deadlines for you to complete the following stages of our process.

We operate a strict one application per year policy across our Early Careers opportunities. We recommend only submitting an application for a role that you feel is right for you.

Please note that the salary for this role does not meet the minimum threshold required under the Immigration Rules for Skilled Worker visa sponsorship and therefore we’re unable to progress applications from candidates who require Skilled Worker sponsorship.

What matters to you? Make it happen at Deloitte.