Enterprise AI Workflow Implementation Lead

Decisive Point; Greater London; Hybrid; GBP 93,000 - 119,000; Full time

Benefits offered by this job

Mental health benefits

Career coaching

Family building benefits

Long-term savings plan

In-office culinary options

Job summary

Asana is seeking a Senior Implementation Lead in London to guide enterprise customers through AI-powered work transformations, from onboarding to workflow launch. You will align stakeholders, design structured engagements, and translate AI capabilities into measurable business outcomes.

The role offers an office-centric hybrid schedule with in-office days Monday, Tuesday, and Thursday, and optional work-from-home on Wednesdays.

Qualifications

• Experience leading enterprise onboarding or deployment engagements within a SaaS or consulting environment.
• Experience deploying enterprise AI tools, AI-powered workflows, or platform implementations.
• Ability to guide customers through AI change management with empathy.
• Track record of managing multiple enterprise workstreams and executive stakeholders.

Responsibilities

• Lead onboarding and deployment engagements with cross-functional teams to drive adoption of Asana AI.
• Align platform setup, workflow priorities, and shared success metrics while assessing workflow complexity.
• Document and hand off comprehensive implementation plans with milestones and risk mitigation.
• Guide customers through workflow design, discovery, configuration, and user acceptance testing with Asana AI.
• Coordinate cross-functional delivery from kickoff through training and launch.
• Develop roadmaps defining how customers scale Asana AI usage and expansion.
• Conduct recurring customer check-ins to assess adoption and identify opportunities.
• Surface expansion signals to internal partners and establish repeatable delivery practices.

Skills

AI adoption

Stakeholder management

Enterprise onboarding

Cross-functional leadership

Change management

Structured engagements

Job description

Asana is seeking a Senior Implementation Lead in London to guide enterprise customers through AI-powered work transformations, from onboarding to workflow launch. You will align stakeholders, design structured engagements, and translate AI capabilities into measurable business outcomes.

The role offers an office-centric hybrid schedule with in-office days Monday, Tuesday, and Thursday, and optional work-from-home on Wednesdays.