Enterprise AI Implementation Lead

Asana; Greater London; Híbrido; GBP 93.000 - 119.000; Tempo integral

Benefícios oferecidos por esta vaga

Equity

Benefits

Resumo da vaga

Asana in London is seeking a senior customer-implementation leader to guide enterprise customers through the transition to AI-powered work. You will manage onboarding, workflow design, and success metrics, aligning stakeholders to an adoption plan and driving measurable impact across high-value workflows with embedded Asana AI capabilities.

You’ll partner with executive sponsors and frontline teams to navigate ambiguity, deliver structured, time-bound engagements from onboarding to launch, and

Qualificações

• Customer-facing implementation or consulting experience leading onboarding or deployment engagements in SaaS/consulting.
• Experience deploying enterprise AI tools, AI-powered workflows, agent orchestration, or platform implementations with data governance.
• Proven ability to guide customers through AI change management, build confidence and adoption without friction.

Responsabilidades

• Lead structured onboarding and deployment engagements with cross-functional teams to drive adoption of Asana AI.
• Align enterprise stakeholders on platform setup, workflow priorities, and success metrics while assessing workflow complexity to deliver early impact.
• Document and hand off comprehensive implementation plans with prioritized workflows and milestones.
• Guide customers end-to-end through workflow design, discovery, configuration, and user acceptance testing with Asana AI features.
• Coordinate cross-functional delivery across time-bound engagements from kickoff through training and launch.
• Develop documentation and roadmaps defining how customers scale Asana AI usage and expansion recommendations.
• Conduct recurring customer check-ins to assess workflow performance and identify new opportunities.

Conhecimentos

Customer-facing

AI tools experience

Change management

Stakeholder management

Structured onboarding

Communication

Descrição da vaga

Asana in London is seeking a senior customer-implementation leader to guide enterprise customers through the transition to AI-powered work. You will manage onboarding, workflow design, and success metrics, aligning stakeholders to an adoption plan and driving measurable impact across high-value workflows with embedded Asana AI capabilities.

You’ll partner with executive sponsors and frontline teams to navigate ambiguity, deliver structured, time-bound engagements from onboarding to launch, and