Enterprise AI Program Lead

Scale; Greater London; On-site; GBP 120,000 - 150,000; Full time

Job summary

Scale is seeking a Technical Program Manager to partner with Frontier Agent Engineering on enterprise customer engagements, owning execution from scoping to enterprise-wide adoption. You will drive alignment across engineering, product, and leadership in a hyper-growth AI environment, translating complexity into clear delivery strategies and mitigating risks to ensure high-value solutions at scale.

The role emphasizes end-to-end program ownership, cross-functional architecture integration, and

Qualifications

• 5+ years of experience as a Technical Program Manager or in a technical leadership role managing complex, large-scale software engineering or machine learning development projects.
• 2+ years of dedicated experience managing programs focused directly on core engineering infrastructure, platform services, or distributed systems.
• Strong foundational understanding of the Generative AI lifecycle, including LLM utilization for structured downstream tasks, model fine-tuning, and performance evaluation.
• Proven track record of presenting to and influencing executive-level stakeholders, with the ability to translate complex technical challenges into clear business impacts.
• Advanced proficiency with iterative development methodologies and modern project management tooling (Jira, Linear, etc.).
• An insatiable appetite for learning and deeply engaging with modern ML/GenAI practices and infrastructure.

Responsibilities

• End-to-End Program Ownership: Strategic planning, scheduling, and high-velocity execution of multiple enterprise-grade programs; run weekly cross-functional syncs and surface blockers.
• Cross-Functional Architecture Integration: Manage dependencies and technical communication across core teams to deliver frontier agents to enterprise customers.
• Technical Translation & Executive Influence: Translate deep technical complexities into concise, actionable insights for engineers and executives; clarify priorities and risks.
• Risk & Dependency Mitigation: Identify, track, and mitigate technical risks in enterprise AI deployment while maintaining momentum.
• Process Evolution: Modernize and scale agile execution frameworks to support ML and software lifecycles.
• Metrics-Driven Accountability: Define, track and report program health metrics and delivery forecasts to leadership.

Skills

Enterprise-Scale Experience

AI/ML Literacy

Masterful Communication

Execution Excellence

Growth Mindset

Technical Leadership

Tools

Jira

Linear

Job description

Scale is seeking a Technical Program Manager to partner with Frontier Agent Engineering on enterprise customer engagements, owning execution from scoping to enterprise-wide adoption. You will drive alignment across engineering, product, and leadership in a hyper-growth AI environment, translating complexity into clear delivery strategies and mitigating risks to ensure high-value solutions at scale.

The role emphasizes end-to-end program ownership, cross-functional architecture integration, and