Enterprise AI Deployment Engineer — Banking

Murphy; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Stock options

Hybrid & Flexible

Job summary

Murphy in London is seeking a Forward Deployed Engineer to own technical execution of AI agent builds for enterprise customers, mainly banks and large lenders. You will scope with client leads, design, build, test, and launch agents on customer systems, and own performance post-launch.

You’ll analyze production data and guide improvements across languages and channels. You will lead end-to-end deployments, configure call windows and channel mixes, and collaborate with Sales, Deployment, and

Qualifications

• 5+ years in a technical customer-facing role (e.g., forward deployed engineering, solutions engineering, implementation engineering, or technical consulting).
• Proficient in coding and SQL, with API work and end-to-end integrations.
• Hands-on experience building with LLMs: prompting, evals, guardrails, harnesses, tool use.
• Delivered production enterprise systems requiring structured testing and iteration.
• Able to explain technical decisions clearly to senior stakeholders and translate requirements into delivery plans.
• Comfortable in fast-moving, ambiguous environments where you shape the solution as you build it.
• Fluent English; additional languages (Spanish, Portuguese, French, Arabic, German, Italian) are a plus.

Responsibilities

• Own end-to-end delivery of enterprise agent builds from POC to production launch.
• Define operating procedures with customers and translate into agent behavior.
• Design and engineer prompts and agent logic for identification, negotiation and payments.
• Configure deployment parameters (call windows, retries, channel mix) per country regulations.
• Build evaluation harnesses and regression tests to catch errors before customers see them.
• Integrate Murphy with core banking, collections platforms, data pipelines and telephony.
• Diagnose failures from transcripts and logs and implement fixes or flag to Engineering.
• Analyze production metrics (contact rates, promises, payments, funnel) and propose improvements.
• Collaborate with senior stakeholders to define success metrics and timelines.
• Support Account Executives with technical discovery and demos.
• Create templates and playbooks to train new FDEs.

Skills

Code & SQL

APIs & Integrations

LLMs & prompt design

Enterprise deployments

Fluent English

Multilingual bonus

Education

CS/Engineering/Math degree

Job description

Murphy in London is seeking a Forward Deployed Engineer to own technical execution of AI agent builds for enterprise customers, mainly banks and large lenders. You will scope with client leads, design, build, test, and launch agents on customer systems, and own performance post-launch.

You’ll analyze production data and guide improvements across languages and channels. You will lead end-to-end deployments, configure call windows and channel mixes, and collaborate with Sales, Deployment, and