Enterprise AI Agent Deployment Engineer

FDE Times; London Borough of Harrow; On-site; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Life Insurance

Retirement Plan

Parental Leave

Fertility and family benefits

Wellness stipend

Daily lunches and snacks

25 days UK leave

Job summary

Decagon, the leading conversational AI platform, is building an Agent Deployment Engineering Org. As an Agent Deployment Engineer you will own end‑to‑end AI agent builds for strategic customers, translating requirements into build plans and delivering agents that impact the customer’s business.

You will work with Product, Engineering, and Go‑To‑Market teams to ship hands‑on, production‑grade solutions. Fluency in English and German is required, and you thrive in fast‑moving, technically focused

Qualifications

• 5+ years in a technical customer‑facing role and hands‑on execution
• Fluency in written and spoken English and German
• Strong technical foundation: code, APIs, and end‑to‑end integrations
• Clear communication with senior technical stakeholders
• Thrives in fast‑moving, ambiguous environments

Responsibilities

• Own end‑to‑end architecture and execution of AI agent builds for enterprise customers
• Design and engineer core agentic logic for reliable, high‑quality agent behavior
• Engineer guardrails and supervisory controls for safe, compliant performance
• Architect and test integrations with customer systems (data pipelines, CRMs, ticketing)
• Interface with senior stakeholders to define success criteria and drive delivery
• Diagnose and resolve failures via root‑cause analysis of traces and logs
• Design evaluation and regression testing to guard against drift
• Translate customer needs into internal docs and drive platform improvements
• Collaborate with APMs, Eng, Design, and GTM to deliver repeatable agent builds

Skills

5+ years exp

English & German

APIs

Communicate with stakeholders

Education

CS or Eng degree

Tools

Data integrations

CRM integrations

Job description

Decagon, the leading conversational AI platform, is building an Agent Deployment Engineering Org. As an Agent Deployment Engineer you will own end‑to‑end AI agent builds for strategic customers, translating requirements into build plans and delivering agents that impact the customer’s business.

You will work with Product, Engineering, and Go‑To‑Market teams to ship hands‑on, production‑grade solutions. Fluency in English and German is required, and you thrive in fast‑moving, technically focused