Enterprise Account Manager

monday.com; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

monday.com is seeking an Enterprise Account Manager to join its London sales team. You will proactively own and manage a portfolio of enterprise accounts, acting as trusted advisor and influencer, and connect platform knowledge to customer ROI in a fast-growing AI-enabled workspace.

This hybrid role requires 5+ years in B2B SaaS sales, owning the full sales cycle, strong presentation skills, and the ability to drive expansion through up-sell and cross-sell while collaborating across teams to

Qualifications

• 5+ years of B2B SaaS sales account management experience with large, enterprise-level accounts (>50-150K ACV).
• Own the full sales cycle from identification to negotiation and contracting.
• Strong client-facing and presentation skills, able to establish credibility with executives.
• Excellent written and verbal communication skills.
• Positive attitude, empathy, and high energy.

Responsibilities

• Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.
• Identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell).
• Be an expert on the monday.com platform with a deep understanding of capabilities and value.
• Consult with customers on internal processes and drive change across the organization.
• Create and implement internal promotion programs within customer organizations to drive awareness and usage of monday.com.
• Partner with teams at monday.com to ensure successful account management and surface customer inputs.

Skills

B2B SaaS sales

Enterprise accounts

Account management

Executive communication

Negotiation

Job description

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.
We move fast with big impact, fueled by a vibrant, ownership-driven culture where you're empowered to shape how organizations achieve more and outpace their competition. We're looking for an Enterprise Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday.com : building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
Please note that this is a hybrid position of 3 days/week in our London office About the role:

• Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
  
• Possess a comprehensive understanding of the monday.com solution and connect that knowledge directly to customer ROI Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  
• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
  
• Consult with customers on their internal processes and challenge leaders to drive change across their organization
  
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
  
• Partner with others at monday.com to ensure successful account management and surface customer inputs back
  

Requirements:

• 5+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
  
• Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
  
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
  
• Superb written and verbal communication skills
  
• Positive attitude, empathy, and high energy
  

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.
We move fast with big impact, fueled by a vibrant, ownership-driven culture where you're empowered to shape how organizations achieve more and outpace their competition. We're looking for an Enterprise Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday.com : building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
Please note that this is a hybrid position of 3 days/week in our London office About the role:

• Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
  
• Possess a comprehensive understanding of the monday.com solution and connect that knowledge directly to customer ROI Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  
• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
  
• Consult with customers on their internal processes and challenge leaders to drive change across their organization
  
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
  
• Partner with others at monday.com to ensure successful account management and surface customer inputs back
  

Requirements:

• 5+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
  
• Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
  
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
  
• Superb written and verbal communication skills
  
• Positive attitude, empathy, and high energy