Enterprise Account Manager

Monday; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

monday.com is seeking an Enterprise Account Manager to join our London sales team. You will own a portfolio of large, enterprise accounts, acting as their trusted advisor and driving ROI with our platform. You will uncover expansion opportunities and negotiate complex contracts, partnering with internal teams to maximize value.

The role is hybrid in London, requiring three days per week in the office. You will collaborate with stakeholders at executive levels, build strong relationships, and

Qualifications

• 5+ years of B2B SaaS sales account management experience with enterprise-level accounts (>50–150K ACV).
• Own the full sales cycle from expansion opportunities to relationship management, negotiation and contracting.
• Strong customer-facing and presentation skills with the ability to establish credibility with executives.
• Superb written and verbal communication skills.
• Positive attitude, empathy, and high energy.

Responsibilities

• Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.
• Possess a comprehensive understanding of the monday.com solution and connect that knowledge directly to customer ROI.
• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).
• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value.
• Consult with customers on their internal processes and challenge leaders to drive change across their organization.
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.
• Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skills

Enterprise account management

B2B SaaS sales

Executive stakeholder engagement

Negotiation

Job description

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn’t just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.

We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.
We’re looking for an Enterprise Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday.com : building an amazing product and providing the best possible service to our customers. Our clients love our product, and it’s incredibly unique (and fun) to walk our clients to success using our platform.

Please note that this is a hybrid position of 3 days/week in our London office

About the role

• Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
• Possess a comprehensive understanding of the monday.com solution and connect that knowledge directly to customer ROI
• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
• Consult with customers on their internal processes and challenge leaders to drive change across their organization
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
• Partner with others at monday.com to ensure successful account management and surface customer inputs back

Requirements

• 5+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
• Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy

We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.

Job Specific Info

This position is based in London. Are you open to a hybrid work model, with the expectation of spending three days per week working out of our London office?

Do you have the legal right to work in the country where this role is based, or would you require visa sponsorship from our company?

Meet the Consulting (Sales) team

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers’ pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.