Enterprise Account Executive - Expansion

SafetyCulture; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Breakfast & lunch served

Office gym facilities

Hackathons & workshops

Parental leave

Team celebrations

Job summary

Mitti, part of SafetyCulture, is hiring an Expansion Account Executive to manage a portfolio of enterprise customers and drive renewals, upsell and cross-sell across multiple products. You will build executive relationships, craft expansion strategies and collaborate with cross-functional teams to accelerate revenue growth.

You will work with senior stakeholders to uncover new business units, develop account plans, and keep Salesforce records up to date to support predictable pipeline management.

Qualifications

• Proven track record in enterprise SaaS account management or expansion.
• Consultative, relationship-first approach with C-level stakeholders.
• Experience building pipeline and growing ARR across multiple units.

Responsibilities

• Own and grow a portfolio of enterprise accounts with upsell and cross-sell.
• Identify opportunities within existing accounts to expand product adoption.
• Build executive relationships through business reviews and briefings.
• Develop account plans to scale product adoption and ARR.
• Collaborate with Customer Success, Product, Marketing, Legal and Support.
• Maintain accurate forecasting and Salesforce records.

Skills

Enterprise SaaS

Account management

Upsell & cross-sell

Stakeholder management

Forecasting

Job description

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.

Big tech impact, without the big tech ick.

As an Expansion Account Executive at Mitti, you'll partner with an established portfolio of customers to help them maximise the value of their investment while identifying opportunities to grow their partnership with us. Rather than focusing on new customer acquisition, you'll drive revenue through strategic account expansion, cross-sell, upsell and multi-product adoption.

How you will spend your time

• Own and grow a portfolio of enterprise accounts, driving upsell, cross-sell and multi-product adoption against quarterly revenue targets.

• Uncover new business units, use cases and stakeholders within existing accounts to build a steady pipeline of expansion opportunities.

• Build trusted, executive-level relationships including through business reviews, briefings and industry events, that give you visibility into customers' long-term priorities.

• Develop account plans that grow product adoption, customer value and ARR.

• Partner with Customer Success across the customer lifecycle, from onboarding through renewal and growth.

• Work cross-functionally with Product, Marketing, Legal and Support to remove barriers, accelerate growth and feed customer insight into the roadmap.

• Keep forecasting, account plans and Salesforce records accurate to support predictable pipeline management.
  

About you

• Proven track record in enterprise SaaS Account Management or Expansion Sales, growing existing accounts through upsell, cross-sell and strategic account development.

• A consultative, relationship-first approach. Able to build trust, uncover business challenges and align solutions to long-term objectives.

• Experience managing executive and C-level relationships across complex, multi-stakeholder organisations.

• Skilled at building account plans that grow adoption, utilisation and recurring revenue.

• Strong commercial acumen. You're comfortable negotiating expansion deals, contract growth and multi-year agreements.

• Confidence identifying whitespace and expanding relationships across departments and business units.

• Excellent organisational, forecasting and cross-functional collaboration skills.

What we offer

• Daily breakfast and lunch cooked by our in-house chef

• State of the art office with gym facilities, towel service and showers

• Hackathons, workshops and Lunch & Learns

• EAP services and generous paid parental leave

• Quarterly team celebrations and events

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .

You can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn.