Enrolment & Compliance Team Leader

TN United Kingdom; Coventry; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading education provider in Coventry is seeking an Enrolment & Compliance Team Leader to oversee the enrolment and compliance functions. This role involves supervising staff, ensuring compliance with regulations, and enhancing the learner experience. The ideal candidate will have experience in education compliance and strong leadership skills. Join a dynamic team committed to excellence in education and learner support.

Benefits

Extra day holiday per year of service

Access to Life & Progress Employee Assistance Programme

Qualifications

• Experience supervising or mentoring colleagues.
• Working knowledge of ESFA funding rules and audit processes.

Responsibilities

• Supervise a team of enrolment administrators and compliance officers.
• Ensure all enrolments meet ESFA and internal regulatory standards.
• Monitor weekly enrolment positions against targets.

Skills

Communication

Attention to Detail

Organizational Skills

Education

Experience in compliance or enrolment role

Tools

CRM Systems

Excel

Job description

Social network you want to login/join with:

Enrolment & Compliance Team Leader, Coventry

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Client:

LT Selection

Location:

Coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

176ecfae0405

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Job Title: Enrolment & Compliance Team Leader

Location: Coventry (on-site with some flexibility)

Salary: £28,500 per annum

Contract Type: 12 month with likelihood ofFull-time, Permanent

LT Selection is proud to be recruiting exclusively on behalf of our client.

We believe that everyone we connect with an employer positively impacts the further education, skills, and employment sector.

Our client, a dynamic and values-driven education provider, is seeking a proactive and detail-oriented Enrolment & Compliance Team Leader to oversee the day-to-day delivery of their enrolment and compliance function. This is an exciting opportunity to lead a high-performing team that supports the organisation’s apprenticeship and adult learning programmes, ensuring exceptional customer service, robust compliance, and efficient learner onboarding.

Key Responsibilities

Supervise a team of enrolment administrators and compliance officers.

Provide training, coaching, and support to ensure staff meet performance expectations.

Set and monitor team KPIs aligned with enrolment targets and compliance standards.

Promote a culture of accountability, continuous improvement, and learner-focused service.

Operational Oversight

Coordinate the smooth and compliant enrolment of learners across all funded programmes.

Maintain oversight of documentation, eligibility checks, and learner data input.

Monitor weekly enrolment positions against commercial and operational targets.

Identify and implement improvements to streamline enrolment processes.

Compliance Management

Ensure all enrolments meet ESFA and internal regulatory standards.

Liaise with awarding organisations and funding bodies to address any compliance issues.

Conduct internal audits and support the wider team during external audits or inspections.

Act as a senior point of contact for employer and learner enquiries relating to enrolment.

Ensure timely, clear, and professional responses from the enrolment team.

Uphold a positive learner and employer experience throughout the onboarding process.

Work closely with sales, curriculum, and quality teams to ensure accurate handovers.

Contribute to team meetings, planning sessions, and organisation-wide improvements.

Provide accurate reporting and MI to support strategic planning.

Requirements

Experience in a compliance or enrolment role within apprenticeships, adult education, or further education.

Previous experience supervising or mentoring colleagues within an admin or compliance setting.

Working knowledge of ESFA funding rules, ILR data requirements, and audit processes.

High level of accuracy and attention to detail.

Excellent communication and customer service skills.

Familiarity with CRM or learner management systems and confident in Excel.

A proactive and organised approach to workload management.

Method of Working

Our client expects all staff to work collaboratively and professionally, upholding the values of integrity, innovation, and inclusivity.

Safeguarding Commitment

Our client is committed to safeguarding and promoting the welfare of all learners and expects staff to share this commitment. All roles are subject to enhanced DBS checks.

Our client is proud to be an equal opportunities employer and welcomes applications from all sections of the community.

Extra day holiday per year of service (up to 25 days)

Access to Life & Progress Employee Assistance Programme