Engineering Technical Author (MadCap Flare)

Blue Arrow; Oxford; On-site; GBP 42,000 - 56,000; Full time

Job summary

Blue Arrow seeks a skilled Technical Author to create and maintain manuals and guides for complex products within the Engineering Division, UK Site. You will author using MadCap Flare, gather information from engineers and service teams, and manage content through controlled publication processes.

Experienced in technical writing and document control, you will produce illustrations and ensure accuracy, safety, and compliance across PDF and HTML outputs. Health and safety duties apply.

Qualifications

• Degree, HNC/HND, or equivalent experience in engineering, science, technical communication, or a related discipline.
• Proven technical authoring experience in manufacturing, scientific equipment, engineering, aerospace, or another controlled technical environment.
• Professional membership or accredited technical communication qualification desirable but not essential.

Responsibilities

• Research, author, revise, and maintain manuals, guides, procedures, and related controlled publications for complex products and projects.
• Author in MadCap Flare using approved templates, reusable content, variables, condition tags, and controlled source files.
• Gather and verify technical information from engineers, service teams, drawings, specifications, photographs, test data, and existing source material.
• Produce and maintain technical illustrations, screenshots, mark-ups, diagrams, and visual content, or work with specialist illustrators where required.
• Apply document control, revision control, and configuration management requirements throughout drafting, review, approval, release, and obsolescence.
• Run quality checks for structure, clarity, terminology, safety content, cross-references, branding, and output accuracy before formal review.
• Coordinate review and comment resolution with subject matter experts and support final approval and controlled publication release in PDF and HTML outputs.
• Plan and manage assigned work to agreed priorities, communicate status and risks clearly, and support continuous improvement of authoring standards and workflows.
• Carry out any other tasks reasonably required by the Company.
• Take personal responsibility for health and safety and comply with company health, safety and environmental requirements.

Skills

Technical writing

Cross-functional collaboration

Attention to detail

Education

Degree / HNC / HND in engineering or technical communication

Professional membership desirable

Tools

MadCap Flare

Job description

Blue Arrow seeks a skilled Technical Author to create and maintain manuals and guides for complex products within the Engineering Division, UK Site. You will author using MadCap Flare, gather information from engineers and service teams, and manage content through controlled publication processes.

Experienced in technical writing and document control, you will produce illustrations and ensure accuracy, safety, and compliance across PDF and HTML outputs. Health and safety duties apply.