Engineering Team Leader, Mobile Field Ops & Safety

Jones Lang LaSalle Incorporated; King's Lynn and West Norfolk; Remote; GBP 60,000 - 85,000; Full time

Job summary

JLL is seeking an Engineering Team Leader to supervise and optimize our mobile engineering operation supporting RAF Marham. You will lead from the front, mentor engineers, and ensure safety, quality and timely delivery of services across the region.

In this role you will plan work, manage SLAs/KPIs, and uphold HSE standards while coordinating with on-site teams and the Contract Delivery Manager. Prior leadership of building services engineering is preferred.

Qualifications

• Proven experience leading or supervising engineering teams.
• Strong technical knowledge across building services disciplines.

Responsibilities

• Lead from the front, set the standard, and keep a busy mobile operation running smoothly across the region.
• Mentor and develop mobile engineers, allocate work by skill and urgency, and build a culture centred on safety, quality and outstanding service.
• Keep PPM schedules on track, coordinate reactive callouts, monitor completion and first-time-fix metrics, and lead twice-daily contract performance calls.
• Review technician diaries daily, batch work orders for efficiency, and partner with the onsite helpdesk to hit every SLA and KPI.
• Approve work specifications and method statements, provide technical guidance on complex jobs, ensure full H&S and regulatory compliance, create RAMS in Hands HQ, and manage parts, access and qualifications for quoted works.
• Enforce a strong safety culture, carry out risk assessments, complete at least two technician audits monthly, investigate incidents, and ensure all certifications are current.
• Manage OOH rotas and on-call escalations, cover the Contract Delivery Manager during absence, induct and train new starters, and maintain full certification compliance across the team.

Skills

Engineering leadership

Building services

Job description

JLL is seeking an Engineering Team Leader to supervise and optimize our mobile engineering operation supporting RAF Marham. You will lead from the front, mentor engineers, and ensure safety, quality and timely delivery of services across the region.

In this role you will plan work, manage SLAs/KPIs, and uphold HSE standards while coordinating with on-site teams and the Contract Delivery Manager. Prior leadership of building services engineering is preferred.