Engineering team leader

Jones Lang LaSalle Incorporated; England; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Jones Lang LaSalle Incorporated seeks an Engineering Team Leader to oversee the RAF Marham contract, leading a busy mobile operation and ensuring safe, compliant service delivery across the region.

You will mentor engineers, manage PPM and reactive work, maintain SLAs and KPIs, and uphold health and safety standards while driving a culture of excellence.

Qualifications

• Proven experience leading or supervising engineering teams.
• Strong technical knowledge across building services disciplines.

Responsibilities

• Lead from the front, set the standard, and keep a busy mobile operation running smoothly across the region.
• Lead and grow your team. Mentor and develop mobile engineers, allocate work by skill and urgency, and build a culture centred on safety, quality and outstanding service.
• Own service delivery. Keep PPM schedules on track, coordinate reactive callouts, monitor completion and first‑time‑fix metrics, and lead twice-daily contract performance calls.
• Plan and optimise the work. Review technician diaries daily, batch work orders for efficiency, and partner with the onsite helpdesk to hit every SLA and KPI.
• Set the technical standard. Approve work specifications and method statements, provide technical guidance on complex jobs, ensure full H&S and regulatory compliance, create RAMS in Hands HQ, and manage parts, access and qualifications for quoted works.
• Champion health & safety. Enforce a strong safety culture, carry out risk assessments, complete at least two technician audits monthly, investigate incidents, and ensure all certifications are current.
• Keep the operation covered. Manage OOH rotas and on‑call escalations, cover the Contract Delivery Manager during absence, induct and train new starters, and maintain full certification compliance across the team.

Skills

Team leadership

Building services

Job description

Engineering Team Leader

Reports to: Contract Delivery Manager.

Shape the spaces that keep Britain working. At JLL, we keep the critical environments that businesses, hospitals, retailers and workplaces depend on safe, compliant and performing at their best. Our Engineering team is the engine behind that promise — and we're looking for an experienced Engineering Team Leader to lead our Lockheed Martin team at RAF Marham. If you blend genuine technical expertise with the leadership to bring out the best in a team, this role was built for you.

What you'll do

• Lead from the front, set the standard, and keep a busy mobile operation running smoothly across the region.
• Lead and grow your team. Mentor and develop mobile engineers, allocate work by skill and urgency, and build a culture centred on safety, quality and outstanding service.
• Own service delivery. Keep PPM schedules on track, coordinate reactive callouts, monitor completion and first‑time‑fix metrics, and lead twice-daily contract performance calls.
• Plan and optimise the work. Review technician diaries daily, batch work orders for efficiency, and partner with the onsite helpdesk to hit every SLA and KPI.
• Set the technical standard. Approve work specifications and method statements, provide technical guidance on complex jobs, ensure full H&S and regulatory compliance, create RAMS in Hands HQ, and manage parts, access and qualifications for quoted works.
• Champion health & safety. Enforce a strong safety culture, carry out risk assessments, complete at least two technician audits monthly, investigate incidents, and ensure all certifications are current.
• Keep the operation covered. Manage OOH rotas and on‑call escalations, cover the Contract Delivery Manager during absence, induct and train new starters, and maintain full certification compliance across the team.

What you'll bring

• Proven experience leading or supervising engineering teams
• Strong technical knowledge across building services disciplines

Personalised benefits

• Supportive culture and comprehensive benefits package that prioritises mental, physical and emotional health

About JLL

JLL is a leading professional services and investment management firm specialising in real estate. We operate in over 80 countries and have a workforce of over 102,000 worldwide, helping real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world.

We use advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are fundamental to everything we do. We are honoured to be recognised with awards for our success by organisations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. We know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location

On‑site – Norfolk, GBR

Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.