Engineering Team Leader

National Express Ltd; Lambert's End; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Free Bus & Coach travel for yourself

Complimentary coach travel for a Nomin

Life Assurance

Company pension

Employee Assistance programme

Private online GP service

Job summary

National Express is seeking a Team Leader to lead the Engineering team at the West Bromwich workshop. You will oversee the daily plan, ensure safe, compliant vehicle availability, and promote a collaborative, inclusive workplace.

You will drive performance, mentor engineers, and ensure maintenance aligns with DVSA and manufacturer standards while supporting ongoing improvements and effective planning with the Workshop Planner.

Qualifications

• 5+ years in vehicle maintenance environment.
• Demonstrated leadership or mentoring experience.
• IMI Level III Bus and Coach Engineering & Maintenance or IRTEC equivalent.
• IOSH Health & Safety qualification (or above).

Responsibilities

• Lead and manage the shift to ensure safe, effective practices with correct tooling.
• Ensure vehicles are serviced to company, manufacturer and legal standards.
• Conduct Engineering Development Reviews with team members.
• Embed OPERATE framework and drive continuous improvement.
• Source and maintain tooling and equipment stock for shifts.
• Manage team conduct, performance conversations and disciplinary meetings if needed.
• Maintain a safe, clean workshop and perform pre-use checks on equipment.
• Collaborate with Workshop Planner to plan and prioritise work.
• Handle absence and return-to-work interviews and sickness meetings.
• Certify vehicles as serviceable per DVSA requirements after engineering intervention.
• Document engineering improvements and service instructions in reports.
• Allocate work to Technicians to minimise downtime.

Skills

Leadership experience

Mentoring

Basic IT skills

Diagnostic equipment use

Education

IMI Level III Bus & Coach Eng. & Maint. or Equiv. IRTEC

Tools

Diagnostic equipment

Job description

National Express are recruiting an experienced Team Leader to join our Engineering team, based at our West Bromwich location. The successful candidate will ensure that the daily workshop plan is executed and the needs of the Operations Department are met with the required number of safe, compliant vehicles are available to deliver the publicised service. You will promote a collaborative and inclusive working environment. You will be responsible for leading a team of engineers to safely and effectively maintain a reliable fleet.

What you'll do:

• Lead and manage the appropriate shift to ensure all working practices are being carried out effectively, safely and with the correct tooling
• Ensure vehicles are serviced and maintained in line with company, manufacturer and legal standards, including quality checking vehicle inspection standards and rectification
• Carry out regular Engineering Development Reviews with all team members to discuss their performance, training, behaviour and attitude. Ensuring that team members are progressing and reaching their full potential
• Embed the principles of the OPERATE framework and instilling a focus on continuous improvement
• Ensure the correct tooling and specialist equipment is sourced and available to all those who require it. This includes maintaining fully stocked shadow boards and ensuring all tools and equipment is accounted for at the start and end of each shift
• Manage the conduct of your team through consistent performance conversations, and where required, holding disciplinary meetings
• Ensure the workshop is kept safe, clean and tidy and the required pre-use tests on equipment and tooling is complete
• Work collaboratively with the Workshop Planner to plan and prioritise the required work
• Manage absence and undertaking return to work interviews and sickness absence meetings with your team
• Certify vehicles as serviceable, in accordance with all DVSA requirements, after engineering intervention
• Feed into technical any engineering improvements such as modifications, safety checks or service instructions
• Ensure all work assigned, allocated and completed is recorded correctly in line with Company Policy to ensure that maintenance records are full and correct
• Allocate work to Technicians to minimise vehicle downtime

What you'll need:

• Basic IT Skills
• Minimum of 5 years experience of working in a vehicle maintenance environment
• Successful leadership or mentoring experience
• IMI Level III Bus and Coach Engineering & Maintenance or Equivalent (including Heavy Vehicles) IRTEC, or equivalent, Master Technician certified, in BAC / Heavy Goods or a related subject. Competent in the use of relevant diagnostic equipment and programmes
• IOSH Health & Safety qualification (or above)

What we offer in return for your hard work and commitment...

• Free Bus & Coach travel for yourself
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
• 50% discount for friends and family on full fares on our coach services
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.