Engineering team leader

Jones Lang LaSalle Incorporated; Breckland District; On-site; GBP 65,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking an Engineering Team Leader to lead our Lockheed Martin team at RAF Marham. You will drive service delivery, safety, and performance across a busy mobile operation in the region, while mentoring engineers and coordinating with the onsite helpdesk to meet SLAs and KPIs.

The role requires proven leadership of engineering teams, strong building services knowledge, and a commitment to safety and quality in a dynamic environment.

Qualifications

• Proven experience leading or supervising engineering teams.
• Strong technical knowledge across building services disciplines.

Responsibilities

• Lead from the front, set the standard, and keep a busy mobile operation running smoothly across the region.
• Mentor and develop mobile engineers, allocate work by skill and urgency, and build a culture centred on safety, quality and outstanding service.
• Own service delivery. Keep PPM schedules on track, coordinate reactive callouts, monitor completion and first-time-fix metrics, and lead twice-daily contract performance calls.
• Plan and optimise the work. Review technician diaries daily, batch work orders for efficiency, and partner with the onsite helpdesk to hit every SLA and KPI.
• Set the technical standard. Approve work specifications and method statements, provide technical guidance on complex jobs, ensure full H&S and regulatory compliance, create RAMS in Hands HQ, and manage parts, access and qualifications for quoted works.
• Champion health & safety. Enforce a strong safety culture, carry out risk assessments, complete at least two technician audits monthly, investigate incidents, and ensure all certifications are current.
• Keep the operation covered. Manage OOH rotas and on-call escalations, cover the Contract Delivery Manager during absence, induct and train new starters, and maintain full certification compliance across the team.

Skills

Engineering leadership

Building services knowledge

Job description

Engineering Team Leader Reports to: Contract Delivery Manager. Shape the spaces that keep Britain working., At JLL, we keep the critical environments that businesses, hospitals, retailers and workplaces depend on safe, compliant and performing at their best. Our Engineering team is the engine behind that promise - and we're looking for an experienced Engineering Team Leader to lead our Lockheed Martin team at RAF Marham. If you blend genuine technical expertise with the leadership to bring out the best in a team, this role was built for you.

What you’ll do

• No two days look the same. You’ll lead from the front, set the standard, and keep a busy mobile operation running smoothly across the region.
• Lead and grow your team. Mentor and develop mobile engineers, allocate work by skill and urgency, and build a culture centred on safety, quality and outstanding service.
• Own service delivery. Keep PPM schedules on track, coordinate reactive callouts, monitor completion and first‑time‑fix metrics, and lead twice-daily contract performance calls.
• Plan and optimise the work. Review technician diaries daily, batch work orders for efficiency, and partner with the onsite helpdesk to hit every SLA and KPI.
• Set the technical standard. Approve work specifications and method statements, provide technical guidance on complex jobs, ensure full H&S and regulatory compliance, create RAMS in Hands HQ, and manage parts, access and qualifications for quoted works.
• Champion health & safety. Enforce a strong safety culture, carry out risk assessments, complete at least two technician audits monthly, investigate incidents, and ensure all certifications are current.
• Keep the operation covered. Manage OOH rotas and on‑call escalations, cover the Contract Delivery Manager during absence, induct and train new starters, and maintain full certification compliance across the team.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We’re JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

Essential

• Proven experience leading or supervising engineering teams
• Strong technical knowledge across building services disciplines

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL -