Engineering Manager

Mitie; Warwick; On-site; GBP 60,000 - 90,000; Full time

Job summary

Mitie is seeking an Engineering Manager to lead Hard FM service delivery at National Grid House, Warwick. You will manage the engineering team, coordinate contractors and ensure compliance with contractual and statutory requirements.

You will drive KPIs, oversee maintenance activities, and foster continuous improvement while delivering exceptional service delivery.

Qualifications

• Experience managing engineering or Hard FM service delivery in corporate or critical environments.
• Proven ability to lead teams, contractors and partners to meet KPIs and SLAs.
• Strong knowledge of health, safety and statutory compliance requirements.
• Experience using CAFM systems and maintaining records.

Responsibilities

• Lead day-to-day delivery of Hard FM services, ensuring safe and compliant operation of engineering systems.
• Meet contractual KPIs, SLAs and statutory requirements; drive client satisfaction.
• Develop and support the engineering team through coaching and performance management.
• Oversee planned maintenance, reactive works, inspections, testing and remedial activities.
• Build relationships with clients, contractors and stakeholders to drive improvement.

Skills

Team leadership

Hard FM

Health & safety

Stakeholder mgmt

CAFM systems

Tools

CAFM software

Job description

ROLE: Engineering ManagerHOURS: Full-TimeLOCATION: Warwick Technology Park, Warwick

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Engineering Manager to lead the delivery of Hard FM services at National Grid House, Warwick, ensuring engineering systems and assets are operated safely, efficiently, and in compliance with contractual and statutory requirements. This role will lead the engineering team, manage specialist contractors, maintain compliance, and ensure KPIs and SLAs are achieved while supporting continuous improvement and exceptional service delivery.

Role Responsibilities

• Lead and manage the day-to-day delivery of all Hard FM services, ensuring the safe, compliant, and effective operation of engineering systems and assets.
• Ensure contractual KPIs, SLAs, statutory compliance requirements, and client expectations are consistently achieved.
• Manage, develop, and support the engineering team through effective leadership, coaching, performance management, training, and engagement initiatives.
• Oversee planned preventative maintenance, reactive works, inspections, testing, and remedial activities to maximise asset reliability and service excellence.
• Build strong relationships with clients, contractors, and stakeholders whilst driving continuous improvement, compliance, health and safety, and customer satisfaction.

Required Qualifications

Applicants must meet the below defined requirements for the role.

• Proven experience managing engineering or Hard FM service delivery within a commercial, corporate, or critical environment.
• Experience managing teams, contractors, and service partners whilst delivering against agreed KPIs and SLAs.
• Strong knowledge of statutory compliance requirements, health and safety legislation, and maintenance best practice, including SFG20 standards.
• Experience using CAFM systems, compliance management tools, and maintaining accurate engineering records and documentation.
• Excellent communication, stakeholder management, problem-solving, organisational, and decision‑making skills.

What's in it for you?

• A key leadership role within Mitie's National Grid contract, with the opportunity to influence operational performance and service excellence.
• Ongoing development opportunities, training, and career progression within one of the UK's leading facilities management organisations.
• The opportunity to work with a collaborative team focused on safety, innovation, compliance, and continuous improvement.

There's a place for you at Mitie, join us today!